Get matched with top water heater repair or service pros in Burbank, IL

"DO NOT RECOMMEND - had to work with Jason and his staff twice in a short period of time due to 2 claims. The first claim appeared to go well that I utilized him for a second claim. I say appear on the first claim because the grout they used is not holding and I have areas in the floor that a couple of months the grout is cracking and coming out. On the second repair - it has been almost a year and after providing a 50% down payment the work has still not been completed. The workers cut corners and wanted to charge me additional for painting rooms that were included in the claim. They left a majority of my furniture in the garage and wall fixture's off. When the baseboard was broken and asked to be replaced they tried to fix it instead of filing a supplemental claim with the insurance company. When I no longer could afford time away from work and asked to correct the issues from the first claim (grout) I was ghosted. DO NOT RECOMMEND unless you are paying out of pocket and are ok with"

"fast and comprehensive service. thanks!"

"Ok very ok"

"Very professional, Dan was excellent and quick"

"Contacted Four Seasons to rod my sewer drain. They came out and stated that they would need to come back the next day with the rod and camera water jet to see what is clogging the line. In order to lock in the amount of almost $1500 and the time of 8am-1pm, I will need to make a down payment of half. I did half. The next day a guy from the company came with only the rod.and when I questioned him about the camera, he ignored me and continued his conversations via phone with others. Later he tells me after I asked again about the camera that I owed the other half $750. I did not pay and informed him that I didn?t get the services that I had made a deposit for in the beginning. He then started that the guys are busy and will be out on Monday 1/12/2026. He stated he went 55ft with rodding. No one came on 1/12/2026. On 1/12/2026 and 1/13/2026 I spoke to 3 managers and a supervisor?Brian, Jenny, and another person who didn?t know Jenny or Bryan and I was told that the rodding was $740 and"

"They had to come two extra times to fix the work that was done."

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."