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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"These guys are AMAZING! They replaced a furnace and overall I was VERY
IMPRESSED. Their prices were great, their service was 10/10 and overall
very professional and trustworthy. I rarely review, but I feel good
about recommending them because I know you will be in great hands.
"

"Juan and his team were top tier professional. From the initial consultation to the hvac installation, they handled everything with care. Juan was so thorough answering my questions, the install was done in time, and everything was to spec. When I contacted him with an issue after install, him and his business partner came to take care of things immediately. I wouldn’t hesitate to recommend them in a heartbeat. So grateful for the work they did with removing our furnace and installing a split unit heat pump. Thank you Juan!"

"Sal from ABC Cooling and Heating came a day after I called the company (I got an appointment with them 5 minutes after sending the email requesting an appointment). He was professional and pleasant. He explained to me how to clean the filters in my furnace and how to install them back in place, thus saving me $200. I appreciated his advice, as I really didn't want to spent that money on him simply just washing the filters, a do-it-yourself job, if the home owner is able to do it. At the end, we were able to replace a bad capacitator and figure out that the compressor worked just fine with this new part. I paid $234 for the capacitator, $59 for the home visit and labor and got 10% off as a member of Angie's list. I am not sure if it was a good price or not for the capacitator (I didn't check prices online), but I was perfectly happy with the job and Sal. I think that $59 was a good price for the labor, considering that you have to pay this fee anyways for the diagnostic/home visit."

"This is a family owned small business. They are friendly, professional, punctual, and really know their stuff. All at a very fair price. My AC had been getting worse every year until last year. HVAC Utor came out and fixed it. It ran better than ever before. This year it was just blowing air so I called again. Same great service as last year. Rachel kept me informed so I knew when they would be here. The problem turned out to be the new thermostat I had installed a couple of months ago. Diego had it figured out and fixed in 15 minutes. I can't say enough good about this company and the people who run it. They're the best!"

"The technicians that came to install our HVAC system were super friendly and accommodating to my many requests about locations of the furnace, vent pipes, the condenser wiring, piping, and the condenser itself. When I asked for a 90 degree boot feeding two registers so the piping could stay high, a technician made a run to a store and found them. I want to give a shout out to Danny Aguilar who installed the furnace with Edgar and Victor. Grant Duran with Jose and Richard did an amazing job installing the vent pipes. Finally Adolph Garcia with Gabriel and later several other technicians I previously mentioned all worked to install the AC system (condenser and its plumbing + electrical). They worked late into the day to complete the job. I was very demanding in where I wanted things installed and requested changes on a regular basis but in all cases I was accommodated."

"He did an incredibly meticulous job with each and every duct he cleaned! He was so thorough and helped explain the process each step of the way. He gave us sound advice on replacing our furnace system as well. We were so impressed by his kindness, dedication and care that we later hired him again to replace our furnace system. What a gem of a person."

"Exceptional service from start to finish! The technician was prompt, professional, and highly knowledgeable. They quickly diagnosed the issue, explained the repair process in simple terms, and had my system up and running in no time. The level of care and attention to detail was impressive, and the pricing was fair and transparent. My home is now perfectly comfortable, and I have peace of mind knowing my HVAC system is in great hands. Highly recommend this company for anyone in need of reliable and high-quality HVAC repair!"

We take great pride in our extreme professionalism, timeliness and superior customer service on every job. We make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Check out our review from satisfied clients. Give us a call today so we can answer all of your questions. Satisfaction guaranteed!

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."