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"Learned a lot about HVAC systems. System is repaired while other home improvement projects are being conducted. Can now budget for a replacement."

"Inspection performed and recommended replacement. HVAC / Furnace removed and replaced."

"Coolray HVAC Service calls June 2024 appointment made with Lisa Barber to reconnect attic fan. June 12, 2024. My experience with Brian Maloney and Bryan Fowler was far superior and enjoyable to any prior service received from any company! They arrived to reactivate my attic fan which I had agreed to disconnect last year during a new solar attic ventilation system installation. I had been persuaded by the salesperson that I was losing cool air & allowing hot air to come into the house through the attic fan ventilation slats. I was skeptical and very reluctantly agreed since I always use my attic fan during the spring and fall months to drastically reduce the temperature in the main level of the house by drawing the cool air up from the daylight basement. After a year I decided that disabling the attic fan was a mistake, so I called to get the fan reactivated. I made the appointment with Lisa Barber and was told that there would be a $79 service fee. I requested the service fee be waived since I felt that I was persuaded to disable the attic fan even thou I advised the salesperson that I used it every spring and fall. I realize that I did agree but regret the decision. She got the service fee removed since I have been an exceptionally long term Coolray customer. She was truly kind and curious, and provided excellent customer service. Brian and Bryan determined it was impossible to reattach the fan belt from the attic since my home has an extremely shallow attic making it difficult to access the belt. They also found that the belt could not be reattached since the fan belt had been cut, not removed, to disable the fan. They concluded the belt would have to be reattached through the fan ventilation opening. Bryan and Brian called the office and were instructed to bring the cut fan belt to determine whether a replacement belt could be ordered. They observed that the crown molding in the hallway overlapped the attic fan ventilation cover and were concerned that to remove the vent cover the molding may need to be removed. I stated that I would like to get a new fan ventilation cover since the existing one had to be over 30 years old, had been painted numerous times and is an eyesore. Brian and Bryan went the extra mile by removing the attic fan ventilation cover to measure the opening and the existing fan vent cover so they could have the office try to find a replacement cover to be installed with the new fan belt. Brian and Bryan reattached the vent cover, cleaned up the area and stated they were going straight back to the office with the belt and measurements so replacement parts could be found and ordered. We have been Coolray customers for 30 years and have always received the best customer service from the office staff, salespersons and from every technician. We have replaced every system in our home over the years with Coolray and received excellent recommendations on the best systems to purchase which they priced fairly, installed perfectly, and keep running with regular maintenance visits. I have and will continue to recommend Coolray to friends and neighbors."

"We have used other companies for services but when it came to replacing both A/C units we went with Ragsdale and we are very pleased. They are polite and professional. Highly recommend them for your home or business."

"We made an appointment with Cool Air on a Friday and were given a window of between 3 - PM the next day, Saturday. Of course we took that time slot. Our AC had suddenly quit working as well as the Heat and blower fan. We had assumed that the circuit board in the furnace needed to be replaced. Having had them change out both the condenser coils and AC compressors on 3 of the 4 units that cool the house in the last 1.5 years we were unsure what the issues may have been. Sure enough at 6:00 PM Saturday Troy knocked on the front door with a smile, put his booties on and went right to work. It turned out that a safety switch they installed during one of the installs was clocked in the wrong position and had tripped. He put it at the 12 o'clock position, glued the PVC tubing it was installed in, problem fixed. They could not have been more responsive and he could not have been any better of a technician. Bravo Zulu to Troy and Cool Air once again!"

"There was very little work to do. They came out on time and I was happy for the professionalism, but there was nothing to do because it's a brand new system. The service is free for a year. I could have had them come out in April to check the air conditioning system, but since they just installed the unit in April, I didn't bother, but it would have been free. This fall, when I called him to check the furnace, he thought he was coming out to check the air conditioning, I said, "no, you're here to check the furnace because I'm going to be using the heat this fall". He said, "no problem" and he checked that out, he said, "I feel like I'm not doing anything, I can still check the air conditioner", and I said, "if you want to, but I've been running it all summer and it's been great". I asked him there was a charge and he said, "no, the first year was free"."

"We selected LServices for our duct cleaning job because of the good reviews.The day of service the 2 technicians showed up on time, they did a good job at cleaning the ducts. I recommend them"

"Excellent. The technician arrived, was fully aware of my warranty. Replaced the part needed and was fished in under 30 minutes at $0 cost to me. No haggling or questioning warranty coverage."

"I called Mr Parham and he responded very promptly. When he arrived he was very professional. He gave me a very reasonable estimate on the cost to have the compressor replaced. The parts were ordered and installed as promised. I have also used him to have the thermostat replaced in my refrigerator. My washer was leaking water, he also fixed that also. All these were separate house calls, and each time Mr Parham was also professional, and on time and did the work as promised."

Thank you for finding Hand Hide here on Angi! With 15+ years of experience in the home repair and renovation services we offer top shelf assistance for all your residential needs! We pride ourselves on transforming your home and offer routine service contracts for residential maintenance & property management. We are fully insured and are happy to provide references upon request. Thank you in advance for taking time to leave us a review and please be sure to ask us about any seasonal offers we are running for referrals or additional services!