Get matched with top gas piping pros in Castle-rock, MN

"he knew exactly what to do "

"I called St. Paul Pipeworks on a Friday and they came on Monday to replace my water heater. We discussed a regular water heater vs a tankless one. I decided the regular one was what I wanted. The old water heater was 19 years old so it was starting to go as the water was not heating as well. They came on Monday afternoon, early even, and installed the water heater. They also updated the gas shut off valve to the water heater and the shut off valve to the water line to the ice maker. They were efficient and courteous. I have used St. Paul Pipeworks several times before for other plumbing work."

"Small business is defined by their ownership. Ownership determines leadership, accountability, and service. It's pretty straightforward when things go right. The company is defined by how they handle difficult situations. Without going into great detail, there was a good faith mistake made. As soon as Robert, the owner of the company, was made aware of the situation, he immediately called, took responsibility for the situation and rectified it. He was professional, a good listener, and insightful in his responses and solutions. As far as the company is concerned, the estimates are accurate and thorough, the electricians are prompt, courteous, neat, and knowledgeable. Every company has weaknesses, but overall this is a strong company and I would highly recommend them for your electrical project needs. Frank R."

"Hello Tony, So we had xxxxxxxx come out and the following was discussed: 1. Because of the design of our home with the foyer and existing 2 levels what we “essentially” have is a two zone system. 2. If Countryside removes the zone system and dampeners we will have no heat in our lower level so they advise against that. 3. There was a way to give us a two zone system however because Countryside chose the layout the way they did there is no option to do anything different at this point. Short of a whole new system at the going rate of ~ $7000 (You have been paid $7505. Removing anything will lead us with just what we started with which is NOT ACCEPTABLE. 4. Countryside has provided us a “quote” and a final bill. There is no signed contract, no change order, no email agreement to do any additional work other than the quote and the crossed out “upgrade” that the quote identifies and Tony was told of specifically at the final “pre work” meeting. 5. We are starting drywall 01/28 and Doug and Joanne Hill are considering $7505 (paid) the total amount due. Please note this amount is ~ 20% more than the quoted amount. Again, there is no signed contract, no pre park scope agreement, no change order or any other conversation signaling to the homeowners the cost would be more the the originally quoted amount of $6505. 6. The homeowners also have two quotes that the desired two zone was possible and that due to the design of our home, essentially what we have. Except due to Countryside opting to add zoning system the two zone system can not be re routed any other way. 7. Doug and Joanne Hill has asked for the Owner to contact for over a week, this has been done via the Sales guy Tony, posted on the Complaint/review site, and a Better business Bureau has been filed over a week with No response from countryside. Given that all this has been done we are considering our relationship complete. Doug and joanne hill have paid Countryside in FULL (20% over quoted amount) and 10% over market value for work complete as evidence by report from Center-point home Services. Addendum 8. Doug and joanne previously offered to split the ~3300 upgrade homeowners did not agree to - leaving countryside to absorb 1505 and the homeowners to pay 1505. Given the assessment from xxxxxxxxxx this offer has been withdrawn! I will forward this to the owner and the BBB Done !"

Pope Plumbing is locally owned family business committed to providing affordable and reliable plumbing services to the home and business owner.

Residential Furnace, Air Conditioner, and Water Heater Repair Service. Quality Service-Reasonable Rates! Located in Eagan, Serving Dakota County and the Twin Cities South Metro Area. $79 Trip/Diagnostic Fee plus flat rate cost of repair. 30 day parts & labor warranty. Bonded, Insured, & NATE Certified. HomeSmart from Xcel Energy and Dakota Electric authorized service provider.

"They had to replace a diverter cartridge but they broke it. Initially, they told me that everything was fine but then I noticed that the water was dripping and not diverted correctly. They claimed that the spout dripping was normal and I had Grohe sent me a new part to be installed. The new plumber who replaced it showed me how the initial diverter's spring was broken during installation. Very disappointing, especially the fact that they did not take ownership of breaking the part and charged me an exorbitant amount for installation. They wanted the same exorbitant amount to install the new part."

Our company is staffed by an electrical engineer, two experienced IT professionals and experienced carpenters, cabinet makers and computer geeks. We use subcontractors on rare occasions when specific licensing is required, such as plumbing and commercial electrical.

Established in 1992,Pricing varies per project,New Home Design and Drafting, Preliminary designs, Remodeling, Basement finishing, Stock plans available, Meeting with a design professional at our office by appointment only.

Comprehensive protection for your computers, electronics, and appliances of nearly any age or brand.