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"Excellent service! The installers Casey, Bill and Gabe were very professional and efficient. They did a fabulous job cleaning up"

Coastal living on Delaware’s Eastern Shore means your cooling and heating systems face constant challenges from salt air, moisture, and temperature swings. Whether you're by the beaches, inland, or up in New Castle, our HVAC specialists deliver solutions that stand up to local conditions while maximizing your home's efficiency. Plus, we tackle all plumbing and electrical issues when your home needs it most. Book your service with F.H. Furr today and enjoy quick, reliable comfort backed by licensed technicians.

"Naturally, on the hottest weekend of the summer in 2019, with a houseful of guests for that weekend, the capacitor went. Normally, I'd order the part and fix it myself, but that would have taken days to acquire. Air Temp showed up first thing in the morning the following day, and quickly verified the broken part and replaced it. Sure, of course it was more than doing it myself--but that's not the point. They were timely, had the part in hand, and were extremely reasonable on the price. We use them for our annual AC and heater checkups as well and will continue to do so for the foreseeable future. I highly recommend the team."

"Promptly returned email regarding service request, on Saturday. Responded same day to repair 2Ton Geo unit (Waterfurnace). Extremely knowable on geo-thermal systems, the repairs were made in timely manner at a fair price, my only regret on this geo unit is I should have had Continental install the system in the first place, it’s seems very likely I would not be haveing the maintenance issues."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Excellent work by Danny. He was punctual, personal, and meticulous, and ensured everything was cleaned up after the work. He also identify a bearing problem with the bathroom vent fan resulting in a less than efficient operation. He provided insight on having the manufacture replace the fan at no cost and the end result was a very quiet and efficient fan. Also the fan I purchased online was much larger than the one being replaced and Danny went the extra yard to reconstruct the opening for a proper fit."

"Hvac pros installed a new ac unit. very professional company, reasonable pricing and they provided next day installation"

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

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"There was only one hang up. When I contacted them through e-mail I indicated that I wanted to talk about installing an antique wood burning stove in addition to the chimney inspection and cleaning. The appointment was made for the afternoon on a certain day. But, the guys called that morning and left a message on my voicemail saying they could come early. I did not get the voicemail and they showed up early anyway. I was not home but my mother was there. Unfortunately, these guys did not get the word from the scheduler in the office that I wanted to talk about the installation of the wood burning stove in addition to having the chimney cleaned. So they came did they work and left. I called the workers back (since I had their phone number from the voicemail) and communicated my annoyance at the schedule change. The guy was very apologetic and offered to come back though he was no longer available at the scheduled time which I had blocked off on my calendar.
However, we ended up talking about the project over the phone and he was able to give me all the information I needed about the potential installation over the phone. He was very knowledgable and helpful. So, I'd like to give them a "B" for punctuality though that doesn't seem to really fit the situation. So they get all As despite this little hitch.
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