Top-Rated Thermostat Installations and Replacements Experts in Charlotte, NC

Precision Air & Hat, We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Precision air and heat, llc based out of SC and NC installed a condenser unit and evap coil for me over 3 weeks ago. The 2 gentlemen that performed the installation were great and polite. Once done, I informed Precision that the supply temp was fluctuating. They informed me by text and voice that someone would come out to check the refrigerant pressures. No one showed or called. I was also told that I would receive confirmation that the units would be registered for warranty and an inspection would be scheduled to close the permit. Neither have been done. I called Abdul, the service manager and he made it seem like it was my fallult for not chasing them down enough. I called Asia about all of the above. She said she would call back and never did. I contacted Roger Costner. He did not apologize or try to make things right. If you have been wronged by them, I would contact the BBB even though they are not accredited (not surprised). I'd also inform the companies they rep. In my case, it's Tempstar."

Luis L on July 2025

Precision Air & Hat, We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Precision air and heat, llc based out of SC and NC installed a condenser unit and evap coil for me over 3 weeks ago. The 2 gentlemen that performed the installation were great and polite. Once done, I informed Precision that the supply temp was fluctuating. They informed me by text and voice that someone would come out to check the refrigerant pressures. No one showed or called. I was also told that I would receive confirmation that the units would be registered for warranty and an inspection would be scheduled to close the permit. Neither have been done. I called Abdul, the service manager and he made it seem like it was my fallult for not chasing them down enough. I called Asia about all of the above. She said she would call back and never did. I contacted Roger Costner. He did not apologize or try to make things right. If you have been wronged by them, I would contact the BBB even though they are not accredited (not surprised). I'd also inform the companies they rep. In my case, it's Tempstar."

Luis L on July 2025