Get matched with top heat pump installers and replacers in Charlotte, NC

"Very prompt, professional service that was extremely thorough in examination and servicing of my heating unit. Would definitely recommend"

"Horne replaced my 2-ton HVAC unit. I was impressed by the extra detail and quality in the estimate, such as putting pressure-treated timbers under the composite pad on the outside, as well as adding a surge protector and noticing that I needed to change my outside flue to comply with newer building codes. Sales did not do a good job communicating the added purchase of retrofitting my existing outdoor unit with timbers and leveling the unit. The installation crew had no knowledge of this or the addition of antivibration pads, which are in agreement. However, they made it right and completed the work successfully. The installers, Colin and Mason, are the shining stars! They worked diligently, without complaint, in the cold rain and muddy landscape, adding the additional work that they were not expecting. They were thorough and completed the job to our satisfaction."

"All I have to say is that Absolute Comfort Heating and Air Conditioning exceeded our expectations on the installation of our new Trane heat pump! Alex was our point of contact, and he was very knowledgeable, and courteous. The installation crew arrived on schedule and impressed us with their expertise! Robert, Courtland and Cody got right to work and took out the old system… and then installed our new heat pump. They were all knowledgeable, friendly and courteous… answering any questions we had! One day! We have cool air tonight! Thanks guys!"

"Customer service is the worst ever. Technicians are great had new Heat Pump installed 3 weeks later AC went out. Two days later finally got tech out found problems with leak in new coil in inside unit. Could not fix because was a factory weld Supposed to replace coil have not heard anything weeks later. Call CS told manager would call me. Still waiting"

"I would absolutely recommend Cool Comfort Heating & Air Company.  I have dual systems installed by them in my home.  They replaced one of them in the spring last year.  They are the only ones I use.  I would continue to use them in the future."

"AWESOME! In addition to checking out our heating systems, Taylor, the tech, noted a leak while he was under the house! We never would have known about it. Luckily, we were able to head off a MAJOR problem thanks to Taylor and his attention to ALL details of our home! He readied our heating units for winter and helped us avoid a costly repair in the very near future. THANK YOU SO MUCH!!"

"I hired GSM Services to replace my A/C unit and furnace with a newer, upgraded system. A few weeks ago Kelly came to my house to give me an estimate for a new heating and air system. He was on time and very professional. He surveyed my existing system, took measurements of my house, and did some calculations to determine exactly what type and capacity system that I would need. He showed and explained to me several options as well as their prices. He wasn’t pushy as he left in order to give me time to review the different options before making my decision. I called the office the next day with my decision and to set up a date and time for installation. Today (May 22) Kyle and Craig showed up on time and were extremely professional as well. They worked from 8:30 to 5:30 completing the replacement of my entire heating/air system. The field team leader also showed up just to ensure that everything was going smoothly. They were very helpful in answering any questions that I had throughput the day and they took the time to explain to me about the new system after installation was complete (I.e. how to operate the new programmable thermostat). Overall, it was a great experience and I will definitely use them again."

"The service was superior from the initial contact where I requested a quote to the installation. I spoke with Samantha to arrange for someone to come out to provide me with a quote and she promptly scheduled an appointment around my schedule. Mike came out and provided me with several options for a heat pump and promptly sent me an email with the heat pump options and prices. I had contacted 4 other HVAC companies in my area that also provided me with estimates. Accu-Rite Services was the only company that followed up to see if I had any questions and to see if I was still in the process of replacing my heat pump. I called Accu-Rite Services a couple times with questions and Samantha was quick to provide an answer and was very knowledgeable. I scheduled a date for my installation and Accu-Rite Services showed up on time for the scheduled appointment. The installation was really quick, old heat pump was removed, new heat pump installed, everything completely cleaned up and new thermostat was installed. Mike gave a thorough explanation of how the heat pump and thermostat worked. Accu-Rite Services took care of registering my heat pump, scheduled county inspection and also checked for any rebates that were available for me. I absolutely love my new heat pump. I highly recommend Accu-Rite Services for all your HVAC needs. Thank you Accu-Rite Services for your superior customer service, honesty, knowledge and for making this a smooth process for me."

"Jason has done multiple projects for me. Some were planned, some were emergencies . In all cases, Jason was here promptly and did a phenomenal job. He is friendly, fairly priced and works quickly and efficiently. I will definitely use him anytime I need any HVAC or electrical done."

Veteran owned with 15 years of experience, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer need. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.