Get matched with top water main install, replace or repairers in Chartley, MA

"Rich was wonderful!  He was able to help us out quickly even though it was not an emergency (he scheduled us within two days). Rich fixed our issue, and then some, making preventive maintenance repairs (with our approval) so we did not face a leak under our sink in the future.  We have beautiful new copper pipes under our sink, all placed strategically so they do not interfere with the sliding drawer, cabinet space etc. and we have brand new valves that are not corroded anymore, take up less room and won't leak!
We look forward to working with Rich again!
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"We have had several Sila visits in recent months - all exceptional. VISIT 1: We had old pipes and valves that limited our dishwasher, so we had that replaced. While there, the Sila agent suggested we replace some of the attached lines and managed to streamline our hookups by removing some of the unneeded valves and connections no longer needed. VISIT 2: We similarly had a great visit and instal from David, who did a very beautiful install on our new water heater. He removed the broken unit, improved the connection design, put in improved valves and labelled each with a tag, then tagged other connections through the basement."

"Great job! Scheduling was a breeze. The repair person came on time, completed the work quickly and left the area clean."

"Mike, Ron, and their team were excellent to work with. They covered all electrical and plumbing work from beginning of the project through the finished product. Punctual, professional, and adjusted and adapted to the project changes seamlessly. Highly Recommend"

". This company has done a plethora of work for myself and my family. He has installed appliances such as dishwashers, washer and dryers, garbage disposals, faucets and sinks, a hot water heater, and a gas boiler. He is very trustworthy and knowledgeable about what he does and stands by his work. If there is an issue, he will get back to you and fix it in a timely manner. His pricing is reasonable and he does excellent work. I would recommend anyone to use him."

"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"George and his team were extremely friendly and professional. This is a good group of people. Courteous and thoughtful, they were able to do a complete installation of both systems from scratch in about 6 hours.
The new radon remediation system (Bubble Up) has the added benefit of boosting the fixture pressure in the house to city level or better (60-75psi) as well as completely resolving the pH level of the water.
The cost was slightly lower than the other two quotes we received, partially due to the fact that Absolute offered a "multi-system" discount since two systems were going in at the same time.
If in your service area, I would highly recommend George Doumit of Absolute Water System.
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"I had a leak in my oil tank and could not find someone that could replace my tank in less than 6 weeks, Paul called me back and really tried to help me out, he could install in less than 2 weeks since mine was leaking, in the end my oil company was able to get someone in sooner so I had to go with them given the cold weather we were having and needed to have heat in my house, I just wanted to let people know that this company got back to me and tried to help when I could not get others to even call me back. Thank you!"

"Chris gave me a very reasonable price to install the laundry in basement . The job was done quickly, inspection passed. I am very happy with his work. I will definitely hire him again!"

"We could not be happier with Brandon's work, punctuality, cleanliness, personality, communication, honesty, pricing, and overall character. We actually had contracted to do some extra work for a few thousand. Day 1 of the job, Brandon calls to let us know that we do not need to do the work as he took the time and effort to get other opinions on the installation of a beam. Again, character. He could have easily installed, but he took the time to do right by his customer and that, in our experience, is essentially unheard of. The work he completed for us-on schedule-was more than we could have hoped for. He really does great work, listens to the customer (we are guilty of making many changes and talking far too much), but Brandon is beyond patient and willing to work with you. If you are looking to remodel a kitchen, bath, or in general, look no further than Superior. You are hiring someone who truly cares about his work and the customer. Rare in any business these days. We will definitely hire Brandon when the time comes for our next project-no hesitation."