Get matched with top swamp cooler installers and replacers in Cheltenham, MD

"the process was better than I expected. The sale man knew what he was talking about . The installation crew had worked for the company a long time and were also very knowable . When we could not understand a few things they sent out a serviceman just to show us how it works. They also directed us towards financiers and reabate availability."

"JDL HVAC Services was the contractor provided by our home warranty company to repair our heating system. The were initially prompt and came out to the house and attempted to diagnose the problem. The technician though the problem was the circuit board and JDL delivered a replacement from Carrier the same day. Unfortunately, the part did not fix the problem and the technician thought the replacement part was defective. Unfortunately, it was Friday and Carrier wasn't open on the weekend. I specifically asked the technician what would happen on Monday and was told that JDL would get a new part Monday morning and then come to the house immediately to install it. This was very important since we had no heat on Friday and over the weekend and the temperature dropped below 20 degrees at night. Monday was a disaster. Unknown by us, JDL called at 7:30 a.m. and when we didn't answer, they removed us from their schedule. At 8:30, we realized they'd called, and contacted Joe and he added us back to the schedule, but in the afternoon. When a new (more experienced) technician showed up, he did NOT bring any replacement parts. When I called Joe to inquiry why the technician had no parts with him as promised Friday, he said he wouldn't buy another part because he couldn't get a refund on the first replacement circuit board. He also wasn't convinced the heater circuit board was the problem and wanted to do more diagnostics. I also asked Joe why they didn't come out in the morning as originally promised, and he had the audacity to blame us for not answering his phone call which we had no idea to expect. He also blamed his technician for providing us incorrect information. He did put another employee on standby to get parts from Carrier once the new diagnosis was complete. The new technician found another part that had failed and it was delivered with the original replacement circuit board. Both replacement parts were installed. While the technicians were friendly and informative, Joe was rude and lacked friendly or acceptable customer service skills/friendly. He also does not keep his technicians informed (the new technicians couldn't answer any of my questions) and it did not appear the technicians speak to each other when they transfer a repair. Overall this was not a positive experience due to the poor customer service from Joe. He did call an apologize (left a voicemail) after the repair was complete."

"I had a leak somewhere in my heat pump system from 2013 in a 4 floor condo building. Every other company was quoting me $7k+ to replace the system but it turns out to be a leak in the line set between the 3rd floor and the roof! We had a new line set installed and I spent $2550 in total! The crew was very professional and worked extremely had in the hottest weather to get the job done, too!"

"I won't know until next week how it went so hopefully it will still be 5 stars. They will start on installation soon. So far they have been very responsive and professional. Thanks, Janice"

"Technician, Jimmy Bevens, was great; Customer Relations dept were non-responsive and the salesman acted and sounded like a used-car salesman on a lemon lot. Hard pressed to use F H Furr in the future."

"William Barnes provided quick and efficient services with picture and information provided for our records. Fourth time using Sila - ac unit installed and purchased, and 3 plumbing/heating calls - all done well for good and straightforward pricing! Highly recommend."

"Our furnace and air-conditioning system in our home was almost 23 years old and this winter the furnace started having issues. I have used Sucoy and air in the past for air-conditioning repairs and I liked the way they did their work. They explained exactly what was going on and what it would take to fix it without trying to upsell me or cut corners. So I knew when I needed to replace my HVAC system at some point I wanted to use this company. They're a small business and locally owned and operated. The two technicians that came out to replace my system did a fantastic job. I have an attic installation for my furnace unit so I know it's not an easy job to do. They were efficient, courteous, and kept us informed the whole way. They did a little things like making sure to put on shoe covers every time they came inside the house and making sure to tarp over clothes in the closet where the access door was for the attic. The carrier system that they installed comes with a 10 year parts warranty and a 20 year heat exchanger warranty. They also provide free maintenance for up to a year as part of the installation. I would highly recommend Sucoy and Air for your HVAC needs!!!"

"Travis Grove contacted me less than a minute after I submitted a request. He came day-of on a Friday afternoon to inspect, and quickly found the capacitor had failed. He had a replacement on hand, though the issue was the fan as well. Travis made sure to keep me informed of parts availability (fan vendor closed on weekends), and text me updates. If his arrival time changed, he made sure to let me know. The new fan is more powerful, to provide better cooling. He noticed my refrigerant pressure was low as well, and made sure to fill it up. Travis was friendly and easy to talk to. His price was very reasonable, including all parts and multiple hours of labor over two days. My system is working well and cooling better than before. All set for the summer heat!"

"The service that they provided was good and we would call them again. The driver arrived at our home on time and we got to the airport with no problems. I would just recommend calling them a day or two before your trip to confirm."

"I walked in ABS's repair shop, at 6PM (closing time), with a part from my car and asked them if they had or knew where I could get a replacement part.  I described the problem with my car and they took time to listen to me and understand the problem.   They asked me to bring the car to their shop but it was not drive-able.  So they offered to tow my car to their shop, for free, and  diagnose the problem with my car.  They gave me a verbal estimate of what the repair would cost, based on my description of the problem and the part in my hand.  They said they would call me in the morning with an estimate and timeline to complete the repair.   
The next morning, around 9:30am, I received a call at work from ABS. They had my car in the shop and told me I needed a new radiator.  They told me the cost would be $425.00 and that they could get it done that day provided they could get the part.  I said do it.
They called me around 3:30pm and told me my car was fixed.  
I picked it up a 6pm...closing time( again) and they took time to review the repair with me.  
I will definitely bring my cars to ABS for maintenance and repairs in the future.

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