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"Cedric quickly diagnosed the faucet issue and attempted to repair it. After determining that it was unrepairable, he ordered a brush nickel faucet that matches our kitchen sink. He suggested that we join the Home Protection Plan for service savings. Cedric is courteous, knowledgeable, and professional."

"Great Wonderful techs Quick Informative"

"$850.00 when all other plumbing companies were charging covid rates above $1500.00."

"I cannot praise this company enough. The cost was a little higher than I anticipated, but I think it was well worth it. We woke up on a Saturday to a bathroom sink full of water and overflowing onto our floor. Turning off the water did nothing. Matthew from JD Precision came out that afternoon and immediately knew that it was due to our A/C condensation not properly draining. He drained the water, cleaned the drain pipes, and gave us tips on how to prevent it happening in the future. He then looked at a couple of other issues for us that we had been planning to get a contractor out for. He could have easily "taken us for a ride" on a couple of them, but he was totally straightforward and honest about what he saw and told us we could wait on repairs (and, save our money!). THEN, as he was leaving (and we had already gone inside), he went and checked our septic system for us. We had told him that our septic sprinklers had been going off a ridiculous number of times a day but that our maintenance company had told us everything looked fine. It took him less than one minute to find a hose that was not properly attached to the aerator pump. He obviously had no obligation to go out of his way to go look at our septic system - the fact that he did was just so kind. He then sent someone else out to take a look at what appeared to be water damage on our ceiling to be sure we didn't have a leak somewhere. That gentleman (who was also extremely polite and knowledgeable) took one look and said we are totally fine. Again, completely honest. We have some toilets to replace and a few other plumbing issues to address, and I will absolutely be hiring JD Precision again. I absolutely recommend them!!"

"At first the company seemed super helpful. Eric was always pleasant and seemed to be supporting us. HOWEVER, they told us that they were dealing directly with insurance and that we wouldn't need to worry about anything. Therefore no costs, no options, no explanations of services were ever given to us. When the bill came back higher than insurance would cover they assured us that Joyce was the best in the business and would get it taken care of for us. the gap ended up being $3000 out of our pocket and as far as I can tell, no genuine effort was made to come to an agreement because we would have to pay it anyway. They were not actually working for us. In addition, the whole process was frustrating because appointments were made with us, where we canceled plans and they never showed or called. They removed equipment before it was dry and then covered themselves by putting it back in. At the end of the day our house is dry as is our bank account. I DO NOT RECOMMEND!"

"Paid $75 Deductible through American Homeshield to sub contract Me.Rooter Plumbing Scam: Martin, with Mr. Rooter arrived & used a camera underneath the home to try & diagnose the leak issue in the laundry room. He didn't do anything else to figure out the cause of the leak. His repair quote was for $8,500 & when he was told that seemed high for the repair, he said the best he could do it for was $6,500. He immediately referred a water damage company to access the damage at no charge. That company said water damage was $2,200. We called another reputable plumber to get a second opinion & they immediately identified a cracked pipe in the P Trap and repaired all for $201. They also stated there was no major water damage. MR. Rooter conducted unethical business practices & provided fraudulent information"