Get matched with top water heater repair or service pros in Coal-Creek, CO

"Great. The service was a dramatic improvement to my baseboard hot water system."

"Very happy with the service, they were friendly, prompt and professional. Would use them again in a heartbeat, and will recommend them to others.
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"Outstanding service from the initial communication to the repairman and follow up support with our home warranty. Paul was as helpful as a technician as we have ever had in our home."

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"

"Met Jay by chance and told him we had HVAC issues and needed someone to help solve numerous issues (without hiring a team of contractors). Jay had the monumental task of designing an HVAC project to address our issues: *No HVAC *House was not plumed for HVAC (even though we had told the builder we wanted it) *Electrical panel could not handle installation of an HVAC load and required an upgrade *We had an installed a gas line in the garage during build (for a future heater) but needed the heater and blowers installed. Jay and his team impressed my husband with their professionalism, gave my husband a great consultation with their recommendations and solutions, provide a quote that was not only fair but included a much appreciated military discount, and the team was readily available to get us scheduled within 2 weeks. Jay offered us financing, and at 24 months/0 interest... who could pass up taking on our whole project at once! Needless to say we booked Mountain View Comfort right away and we couldn’t be happier with our decision!!!"

"Great service, great work done. I would hire these guys again for sewer cleaning and scoping! Thank You!"

"KT Service did jobs very well on time in Clean environment and for reasonable price"

"The Choice warranty Co is a lifesaver, great fast and reliable service, we had a water heater and a washing machine malfunction in a two month interval and we were approved for repairs in both instances within 36 hours and scheduled for repairs within one day later"

"All jobs completed in the same day. I have called them out for more services."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of plumbing services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!