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"They did a great job replacing my water heater."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Excellent Service from planning through Execution and installation to final fine tuning. The folks communicated well and explained every detail of the step. Got permit and inspection done. It was seamless. Thanks. R."

"He did a very good job.  Be prepared for all of the extra's they will ask for beyond the initial deal.  I will say we have a lot more airflow going through our heater now and the dryer really needed it.  We had two cancellations before they came on the last time.
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"A pleasant experience from start to finish. The quoting process was a good two-way discussion, and cordial - no pushy salesman telling you how bad Company X or Y was. Just honest, factual, and straightforward. They quoted us a system with the panels, racking, and inverter which we wanted, not what they were pushing. The quote wasn't the best (hence the 'B' for price) but it did offer the best VALUE when we considered the equipment specification and the stability of the company - an important consideration when looking at a system with a 25 year life! The installation was scheduled by our coordinator, Sherry, and the team showed up when promised and got the job completed on time. Quality of workmanship was first rate and the entire installation was done with care, and tidied away before the team left. Permitting and PG&E inspection were all handled by Sherry, and that was also quick and flawless. Overall, the system they installed easily meets their projections in terms of performance, and it effectively pays for itself. We really couldn't be more pleased with NRG Clean Power and have recommended them to friends and neighbors. We'd recommend you give them your consideration if your looking for solar power."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

Serving the Central Valley since 2007. We are a diversified building products company for both new construction and retrofit projects. We offer sales and installation of windows, insulation, fireplaces, solar and roofing. We also offer 0 down financing on our installed energy efficient products to help reduce your energy bills and to make your home more comfortable. Our experienced sales staff can help you find the best plan to suit your needs. We provide professional, curtious and timely service. Call today for information and free estimates.

"I think it was mainly to get me to set up a yearly maintenance agreement with them. He never did come back with the filter. Did not complete that. After he left within 2 days I had to call my warranty company because my heater was no longer working. Come to find out when the guy originally came out, which he did not plug in one of things all the way. So when it came in it shook it loose. So I ended up having to pay my warranty company to come out and plug it back in. I wasn't all that happy. You get what you pay for. I thought $35 was relatively cheap. I thought all I needed was the filter changed really, and he didn't even do that. I won't be using this company again. They came out within the same week that I bought the deal. He was very nice and punctual. The price was really great, but there again, you get what you pay for. I had another company out that I had purchased before and they did a fantastic job. I should have went back with that company. He was very responsive. I just won't use them."

"Sears was very quick to respond to my inquiry about a new system. The installation personel kept me informed with each step of the process. Overall I am very happy with my cooling system for the summer. Winter is next so I will be able to see how efficient the heating system is."