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"The craftsman at Deano tile are in a word, “Artisans”. The quality of their work is the best I have ever."

"It was a custom job, a big shower, but the sales guys reassured me that I would get a finished product and all I would have to do was paint the ceiling. He said it would be about 3 days, but the job took 7 days and ran into my son's 7th birthday party. The first mistake we noticed was that the walls were not level and the grout lines were off. We called the installer and they rushed back and pulled the wall down. The seal between the two walls never fit quite the same after that. Then we noticed on the back wall behind the bench that it was bolted to the green board and not wooden framework, and the greenboard had already begun cracking from sitting on it a few times just to test it. So they came back and hammered a 2x6 in there and acted like it was no big deal. The concrete poured under the base of the tub didn't meet the outside edge or the corners and instead shims were left in place that came loose, causing the tub to dip and the caulk to crack. So I hammered in my own shim and poured the concrete myself, repairing the caulk afterward. Water is still pooling in the far right corner of the pan but there's nothing I can do about that. The hole cut in the ceiling for the can light was off center so I had to widen it to get the light in there. Because of this, it was too wide to make a proper seal and I had to caulk around the outside edge of the light. Neither of the shower heads had a washer in them and both were leaking. The hot and cold are backwards. The ceiling was not caulked, nor the trim along the windows, not the trim around the outside edge of the shower where it meets the drywall. This was done after I spent a couple days building the drywall up on both sides, four layers of mudd and sanding to properly level and prepare it. In all I probably spent five or six days on the shower installation that I was told would be done in three days, and all I would have to do was paint the ceiling. Instead I'm pouring concrete, caulking, mudding, painting and texturing, cutting baseboards and I'm slow at it because I'm a nurse and not a carpenter. That's why I wanted to hire professionals. And I told them they owed me some money back, a figure that was around 40% and the manager told me he would call me on Monday and that was over two Mondays ago. The project took a long time to get started, it took a long time to get finished, it was not done right, it was not done professionally, and it was not the finished product I was promised."

"remodeling"

"All the pipes in our home were back up, and our laundry room kept getting flooded. We did not know what to do. A friend of ours gave us Scotty's information. I texted him. He came out first thing in the morning the next day. He immediately diagnosed the problem and had it fixed in less than five minutes. We were concerned that we would have to pay a lot to fix the problem, but Scotty was very kind and did not charge us."

"Did a great job."

"All three projects went very well. This company is totally professional and kept me informed of the progress at all times. Project manager made sure all went well and kept in touch. I was informed of any changes. The work was superb. All the subs did a great job and made sure they cleaned up the area worked on before they left, Their subs suggested even better ways to finish projects. We had this company do remodeling on a house we owned 20 years ago. Went back to them based on their earlier performance. Was glad we had them again do work for us."