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"Chris and his assistant did an excellent job of explaining the situation and options for repairing or replacing our hot water heater. In the end we chose to replace it and they were able to secure a new unit and install it within 3 hours. Would definitely recommend Chris and Tri-County Services and will use them again if another situation arises."

"When installing a new refrigerator, the knob to turn the water off fell off in the service man’s hand and water was going everywhere. We had to turn the water off to the whole house. In a panic I found Home Advisor and after inputting my info, Amy from Mr. Rooter called within five minutes. After looking at her schedule, she said a tech would show up in 30-60 minutes. Don’t remember the time exactly, but Mike D. showed up in about 35-45. After inspecting the problem, he gave me an estimate. He said that there was a slow leak that had messed up the drywall and he had to cut it out. He installed all new pipes, bought a 2x4 because the new box was smaller than the old box and basically redid the entire site. Mike was so nice and explained everything he did. He realized that I was stressed and made every effort to make this process as easy as he could. If the service men would have brought the new refrigerator inside, Mike D. would have installed it for me. (They came back later and there were no issues installing the new fridge). When I first got the estimate I thought it was high, but I had no choice. In retrospect, I received much more value for my money. I will hire Mr.Rooter and Mike D. for any future plumbing projects."

"He came very quickly after my scheduled plumber was not able to come because his van broke down. He gave me service at the agreed upon price and did it well . I was only disappointed that he could not give me the ware that was originally offered, because he said that would have involved a pricier procedure which was not needed."