Get matched with top fire or smoke damage recovery pros in Covington, KY

"Garrett and crew are top notch! My husband was sick from hidden mold caused by hidden water damage. It was a very stressful time for us with a lot of moving pieces and everything happening so fast. Garrett earned our trust right away by coming out immediately with air scrubbers and dehumidifiers. He helped alleviate so much of the stress by patiently walking us through all of our options and following up with us every step along the way. He treats his clients like he would if we were family. I hope to never need him again, but should disaster strike I won't hesitate to call him."

"Pros - Provider was very responsive and communication was excellent. I used Angie’s List to request quotes and this provider responded within an hour. Work was scheduled quickly. - Service technician called ahead, was polite, and took the time to explain the process and the work that was to be completed. - Pricing was very good (if requirements were met – see below). Cons - Six registers (@$15/each) located in the finished basement ceiling were very likely not cleaned as the louvers are kept shut in the summer months and cannot possibly be opened without using a step ladder. No ladder was used by the service technician other than one provided by me for access to the main trunk lines. Step ladder was provided after discovering technician using a chair to stand on. - Access holes drilled into the basement duct work left shards of metal on the floor that were not vacuumed or swept at the completion of the work. A few pieces of sharp metal were later found tracked onto a carpeted stairwell. - Debris was found on the floor and on furniture around a few of the return vents, likely a result of the compressed air used to clean the grill. Although I suspect this may be common and normal, I also suspect leaving it there for the homeowner to clean up is not. - Technician did not wear protective shoe covers when walking across carpeting as is typical for most in-home service work. This is particularly notable for a company also in the carpet cleaning business."

"He was very helpful and did not try and sell me services I did not need"

"CLEANING HEATING DUCTS AND CARPETS VERY GOOD !!!!! BUT THE SMOKE DAMAGE IN THE KITCHEN IS STILL THERE."

"The company was great to deal with and I'll probably go with them when I need plumbing services in the future. They scheduled my appointment, but when Jim reviewed the service I'd requested, he called and explained it was outside their area of expertise. My problem involves an container and pump located outside my house and he was not confident they could complete service on the unit and suggested I contact another specialty, which I will now do with the help of Angie's List. I appreciate both their honesty and promptness."

"Oh my gosh!  If your basement ever floods, you absolutely MUST call this company.  I discovered our basement had flooded, and was continuing to flood two days after Christmas, due to the failure of our sump pump, while we were getting days and days of rain.  My husband was out of town, and I panicked.  I had no idea who to call, so I went to Angie's List.  I looked for a company that had the best ratings and reviews, and fortunately, I found Paramount Restoration.  I called them, and they were here in an hour.  They were extremely professional, polite, and reassuring.  Robert was the gentleman who represented the company, explaining how everything would work, patiently answering all of my questions.  The team moved everything in my basement to the center of the room, took pictures and moisture readings for our homeowner's insurance company, removed the carpet and pad, and set up 16 industrial fans to start the drying process.  I also had a very expensive, large wool rug down on the floor, which was saturated, so they arranged for A-One Fabric Restoration to come pick up the rug and professionally clean it.  When Robert left my house that first day, he gave me his cell phone number, and told me that if anything happened (like a fuse were to blow) or if I had any concern, to call him, regardless of the time of day.  Robert came to our house every day to check on the equipment, and to take additional moisture readings.  Each day, he assured me that everything was headed in the right direction.  On the fourth day, Robert removed the fans, as everything was dry.  We did not lose any of our drywall or base trim.  Paramount Restoration took care of everything.  They treated our belongings and our concerns with respect, and they dealt directly with our insurance company.  They made a terrible event go as smoothly as it could have gone.  I hope we never have to call them again, but would highly recommend them to anyone who needs their services.
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"The service was good. We just paid the $59 Big Deal. They were great and professional. The price was fine."

"Really wonderful personal service. Michael called before dropping off the dumpster so we could make sure it was in the best place for our project and then called to arrange a convenient time for pick up. The dumpster was clean , with good doors at the back that were easy to open and enabled us to get the best use out of the dumpster. Would highly recommend this quality personal dumpster service ."

"We had an electrical fire in our hallway. We called Cincinnati mold and Water. They worked with our insurance company to clean up and put everything back! I definitely would recommend their services"

"There work was fantastic, my repairs looked like new and they were so professional. They went above and beyond , they seen a few other things that needed repaired, that wasn't on repair request and fixed it too. This company really gave me piece of mind ,didn't realize there were company still out there like this , they will always have my business."