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"We had 2 stellar consultants once we got in touch with the Alarm protection group. They both deserve to be recognized for their excellent work ethics and knowledge in their field. The installation went in easy, and instruction on using the equipment was very straight forward. Being a State Licensed Inspector and dealing with Fire Alarm and Security systems, I was really amazed at how simple but effective this alarm system is. I would highly recommend APG to anyone who is looking to protect their belongings and keep their family safe. It certainly makes sense to me to go with a quality system and people you can trust!"

"On time, replaced outdated keypads monitors, motions, glass breaks, fire and carbon monoxide monitors. Pleased with work."

"Our system was designed by the owner of Alert who personally came out to my house and designed and explained the system. The installation crew was courteous, professional and cleaned up completely upon completion. Prior to them leaving after the install, they trained me on operating the control system. These folks are knowledgeable, professional and up on the latest technology to protect your home. The best!
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"Frontpoint great in selling me my new security monitoring system and they gave me a great discount. I needed to install this system myself and they were also very helpful in helping me when I was making mistakes during installation (guess what? it seems that the numbering of the sensors does matter!). But it is the billing where they are falling short. First of all, you need to keep a credit card on file with them - let's hope that they do a good job at protecting my information. Second, when I added my bank account info so that they could just debit my checking account for my monthly service charge ($44.99), they completely botched that up. They called me to tell me that my credit union denied the payment but when I called my credit union, they told me that no attempt to debit my account had been made. Ultimately Frontpoint charged my credit card for the April payment (which is actually unacceptable to me). My credit union advised that I was better off using their web bill pay system but it seems that I am unable to do that. My only choice with Frontpoint is to give them my credit card and bank account info so that they can charge my account each month - there is no way for me to send the money myself. Last thing - I was not actually able to talk to someone from Billing - only was able to talk to a "customer service rep" who could not explain what really happened. Let's hope that the May payment goes better..."

"I recently had 1st Security install a system in my new house and so far have been very pleased with all aspects of the system, from the initial estimate to the installation to the functioning of the system itself. Jeremy did our initial estimate and provided us with a thorough explanation of the system. I already had done a significant amount of research comparing Alarm.com to ADT and some of the self-install options, but Jeremy was able to provide even more information and help me to understand better the pros and cons of each approach. Larry did our installation and also was very friendly and knowledgeable, explaining each step of the installation process and providing me with a tutorial at the end. My wife and I have had no issues with the system so far. It is very intuitive, and we have been able to customize it to fit our unique needs. I highly recommend considering 1st Security for anyone looking at installing, switching, or upgrading their security system."

"We purchased this system to protect our home.  The customer service that we were provided has been spectacular.  The installation technician even called us on a Sunday, even though he was not actually working; he wanted to be sure that everything was appropriately installed and that we did not have any questions.  On his day off, he spent over an hour on the phone reviewing everything with us.  
In addition, we were given a $100 refund because the $199 price includes a $100 installation fee.  If you install the system yourself, the installation cost is refunded to you.
Every person that we have dealt with has been professional, caring, and prompt.  We are extremely happy with the company's attentiveness and stellar customer service.  I would recommend them to anyone.
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""What struck me most about Chris was his patience along with his professionalism. I had never used a private detective before and was a little nervous, but he took the time to answer all my questions and explain the process. He was extremely accessible and kept me updated on my case. If you want someone who is professional, courteous, thorough, and who gets the job done right, I highly recommend Chris and CSI Secure Solutions.""

"We are currently using them now. We have a contract with them. They sent the equipment and we installed it ourselves. We had to pay extra for the smoke alarm and motion detector. They are good."

"It is superb. The price includes four doors and the window alarms, not all of them but a majority of my windows are alarmed. I also have got the fire alarm and the cell phone backup. I would highly recommend them. I think the price is great and I can't complain. I signed up with a deal that we had, but for what I am getting, I can't complain. It is more than adequate."

"Very helpful and honest. Quick response. Would definitely use again. Thank you!!"