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I recently purchased an HVAC diagnostic service from Purl's Sheet Metal & Air Conditioning.

My tenant in Clovis, CA notified me that his PG&E bill was an excessive $500 a month and he thought something might be  wrong with the HVAC System.  Consequently, I contacted Purl's Air Conditioning and purchased the HVAC Diagnostic Service.  The Diagnostic Service report recommended replacing the HVAC System or compressor.    

I have been a Landlord for more than 40 years and I have always made it a practice of getting two or three bids for any major repairs, whether it's for my own home or one of my rentals.  When one of the A/C Contractors inspected the HVAC system in the Clovis rental, he indicated to me that the major reason for the heat loss was due the following: "The return was completely disconnected and a 7" supply collar was disconnected and just blowing in the attic...".  I spoke with a local A/C Contractor that recently installed a new HVAC System in my home and he said the diagnostic service would have detected the duct problem on my rental unit. 

The main reason I only gave a "C" rating for the HVAC Diagnostic Service was due to the technician's failure to report the above described duct problem to me.

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"Found mother board problem. Would require replacement. I decided the repair was not worth the cost. Replaced the tankless system with standard tank type myself."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Controlled Climates replaced our 28 year old inefficient Carrier system with a new 3.0 Ton Trane 16 SEER Gas/Elec Package Unit. Everything from beginning to end was done with extreme attention to detail and professionalism. Ray and Katelyn made the whole process easy and they explained everything along the way. They are wonderful people and their customer service is second to none. They gave us the best price on this unit along with excellent installation. Would I recommend Controlled Climates to friends? In a heartbeat. We have decided that we will hire them for any future duct work that will be needed. We know that the job will be done right and on time."

"Mega Power Electric is an excellent company to work with. Gary and his team are knowledgeable, honest, and will go out of their way to get the job done right. We installed panels and solar battery storage unit in our home and we're reaping the benefits of being clean and green."

"A pleasant experience from start to finish. The quoting process was a good two-way discussion, and cordial - no pushy salesman telling you how bad Company X or Y was. Just honest, factual, and straightforward. They quoted us a system with the panels, racking, and inverter which we wanted, not what they were pushing. The quote wasn't the best (hence the 'B' for price) but it did offer the best VALUE when we considered the equipment specification and the stability of the company - an important consideration when looking at a system with a 25 year life! The installation was scheduled by our coordinator, Sherry, and the team showed up when promised and got the job completed on time. Quality of workmanship was first rate and the entire installation was done with care, and tidied away before the team left. Permitting and PG&E inspection were all handled by Sherry, and that was also quick and flawless. Overall, the system they installed easily meets their projections in terms of performance, and it effectively pays for itself. We really couldn't be more pleased with NRG Clean Power and have recommended them to friends and neighbors. We'd recommend you give them your consideration if your looking for solar power."

"Job went very well. I had a plantation shutter that another person tried to install but because the actual window was crooked the installer couldn’t get it to fit correctly. Daniel was able to make the necessary adjustments and the shutter looks great. It was not an easy job but he preserved. He is very conscientious, polite and professional and a delight to work with."

"Mike did a beautiful job on repairing the cabinet door that was split lengthwise. He put it back together and reattached it to the cabinet. The quality was excellent. I also had an old wooden chair that had a split seat. He put it together and it seems to be good. I needed a counter tile replaced and he went out and found a similar tile and grouted it in. Very nice job. Thank you!"

Hi! We are GBrooke Construction LLC, we handle ALL of your home remodel or repair needs! \nWe do everything from small backyard home projects to building you a new home from scratch! Customer satisfaction and prideful work is our motivation! You dream it, we build it!

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."