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"Rescue plumbing really rescued me! I had a clogged kitchen sink, I cleaned the traps blew out the pipes but just couldnâ t get the sink to drain. I spoke to Cody and he was so helpful and knowledgeable he sent Ari out the next day and he fixed it within 20 minutes he was very knowledgeable and explained everything gave a bunch of tips and recommendations. He was super neat and left the area he worked in spotless! Thank you sooo much! Wendy Leclair"

"STAY AWAY. Numerous issues and they will cost you more money without you knowing it. I just found out that I was on a **DO NOT SERVICE** list (after all the grief they have given me.) I am ticked off. Here is a summary due to the character limit: 1. They installed a faulty HTP tankless hybrid water heater. I argued with them for what I think was a good year before a HTP tech finally determined that I was right. Replaced it with a Rinnai RUR199in. 2. They took (stole) my oval ductwork and replaced it. I was fine with the replacement. I looked the other way but it was expensive and they never asked - they just hauled it away. Most homeowners probably do not realize how expensive and unusual that oval ductwork is. I could have even recycled it at a profit. 3. I recommended them to a neighbor only to find cops all over their home one day. Their plumber stole their special needs kids controlled medications after having them go into other rooms to turn on and off the faucets. I just chalked it up to a bad apple. 4. HUGE ROOKIE mistake. They short-cycled the new air handler. Vent was right next to the main return (2in. away.) Unecessary wear and tear, high electric and gas usage, and discomfort. Whatever was coming out was immediately suck back in. Unfortunately I did not realize this until a couple years later. 5. HUGE ROOKIE mistake. They never installed the 2-stage wiring. See directly above. Look it up. HUGE discrepancies in temperatures and sky high bills. Premature wear and tear. I wrote Freddy Jr. about this which might be the reason why I am on their list. But still, that is their job to get it right and not mine. Most people would have no clue for the life of their system. 6. They did not hook up the high-limit kill switch/float on the condensation pump which led to a flood and destroyed antiques. I hooked it up in less than 10 minutes. 7. I was told one day that the original manger was fired because he was skimming clients from the company. 8. There is no check valve on the recirculation line which they installed on the new tankless they replaced. I believe it is code and now I have to hire someone else ([business name removed]) to fix their screwup which likely killed my internal recirculation pump. Again, unecessary wear and tear along with high energy bills. I was willing to look the other way on so many things but the truth is they get away with this because most homeowners do not know any better. In other cases, I figured that no one is perfect and we all make mistakes. But then to find out that I was blacklisted a few years later because I called them out on their BS after I needed their help yesterday? The only thing I can think is that I ended up costing them more money on things they should have done properly in the first place. It is a company that needs better oversight and apparently has awful management. I am not bragging but I have an advanced engineeering background creating petroleum engineering training material for big oil (aka plumbing on steroids--makes this look like childs play), programming, developing systems for hydroponics, working with heat and waste recovery systems, fixing combustion engines, and building computers for over 20 years. My point is that I noticed a lot of things that most people would overlook because I know how many things work. I called them out and that is the only explanation as to why I could have been blacklisted. But do yourself a favor and go with [business name removed] or [business name removed] instead. It is not to say that others cannot screw up, but this is my experience with them and the straw that broke the camels back. Mention that you read this here and thank you. Perhaps the next company will not mess you up under the guise/protection of teamsters and protectionist unions that overcharge with ridiculous licensing requirements that ends up meani..."

"Luis M. came to fix a furnace humidifier. He arrived on time and was very professional and knowledgeable about the equipment. He was able to quickly determine the issue and repair the underlying problem. Very pleased with his service and time he spent to explain the issues and operation of the unit."

"Curtis Dale fixed an issue with my hot water heater exhaust fast and economically. Excellent communicator. While he was here for a quick fix I asked him to quote me an estimate for an entire boiler system, he ended up being a very fair price and recommended an excellent product, and we eventually hired him for that job too."

"Badly. 2 different techs came out. We paid for a Premium service and within hours of that tech coming out, our burner stopped working completely. Mind you there is a snowstorm. They sent out a new technician and he saw nothing wrong with the system at all. He said we had no oil. He said there was no footprints even going to my intake on the side of my house. It had snowed 2 times since oil was delivered, so that makes no sense. The tech was absolutely sure we had no oil. 3 days since the first visit now and we had oil delivered and the tank filled completely. Only 150 gallons went into my 250 gallon tank. So that's wrong. And I look at the front of my furnace and now see a slow drip from the front underneath the box on the front of the furnace. First tech recommended i replace the electrodes but said it didnt need it. Second tech didnt even mention that and said our system was good. Now, I will have to contact Angi for support and my insurance company. TERRIBLE TERRIBLE TERRIBLE"

"Fantastic Experience, attention to detail was amazing! If you want a quality job, look no further... Rick will get it done for you."

"Over charged my father for a backwater valve repair gave him an invoice with no specific breakdown on the job that was done. Had to request for a breakdown invoice Charged him $4k for a 4 hour job that was not done properly as the basement re flooded again. Gave me a run around for 3 weeks to get a breakdown on the invoice. As you can see from the screenshot.poor work Watch out for these guys. They don’t get the job done and they overcharge. We had to also pay for their the permits they were suppose to already have. And also pay for the rental truck and fuel! Second image is from the basement re flooded again after work was done"

"they did a very good job"

"Our 1920’s home is 3,100 square feet and required significant renovations to meet our modern lifestyle. My wife and I are in the design business [*** Link removed ***] so we’re very particular about the design and quality of the work to be preformed in our home. I have also renovated several homes, I’m pretty handy myself and have a fair amount of contracting knowledge. So I know what what to expect, how the work should be performed and the costs associated with it. We interviewed six highly rated contractors in a highly vetted and competitive bid process. Jeff set himself apart with his reviews on a number of highly reputable sites (including this one), home owner references (of which there are many) and team (plumbers, electricians, tilers, painters, finishing carpenters, plasterers, masons, suppliers, etc.). His team of subs all have been working together for over 20 years and take tremendous pride in their work. They’ll show you pictures of their work like the projects are their children. Best of all they all have worked together on so many projects that they complete each other’s sentences. So nothing gets lost in translation between the customer, contractor and sub. Jeff also has his own crew who are incredibly dedicated, skilled, hardworking (i.e. removed a two story brick chimney in 3 days) and polished. One notable member of his team is Elvis (and yes he's a rock star too). He is the go to person for any challenges faced during a project. He's highly knowledgable and skilled. And his easy going, "we can do that" attitude with a smile is always welcomed. Having spent months with him, my kids consider him their long lost uncle. The renovation included a complete gut of the kitchen, 2.5 baths and four bedrooms. We have completely updated the electrical, plumbing, windows, HVAC, furnace and hot water system. Added French Doors and skylights. We removed an obsolete two story brick furnace chimney which recaptured significant square footage. We have reconfigured and optimized most of the rooms and removed several load bearing walls to create an open floor plan. We refaced our fireplace in honed granite and replaced the fire brick. We're in the midst of finishing half our basement which will include a wood burning fireplace adding 610 square feet of living space. We also plan on renovating the attic into a living space with heating/cooling, new windows and skylights as part of phase two. Thus far there is no challenge we have thrown at Jeff that he hasn’t been able to address. He’s a consummate professional, honest, reasonable and the quality of work is outstanding. Further, the communication is excellent. He is always available (Saturday and Sunday if need be) and provides nearly daily updates with the progress of our project. I know I was thankful for the feedback I received from homeowners when making my contractor decision. I’m happy to do the same for someone else."