Get matched with top water heater installers and replacers in your area

"I am genuinely flabbergasted that this company has so many five star reviews. From the marketing practices to their customer service, my frustration with them was pervasive. The work they did seemed to be fine enough, but it was overpriced (I later discovered) and their communication at several stages was just abysmal. My attempts to have them remedy the shortcomings of their process gained no satisfaction. It also left a really, really bad taste to discover that their signs plastered all over the furnaces and water heaters in the basement of our condo building was not because they had some kind of relationship with the condo *and in most cases had no relationship with the equipment that their signs were on*. Just obnoxious. To top it all off, someone my email address was leaked from their organization which led to it being the target of hacking. How would I know it was them? They were the only company that I had given that particular email address to, Then they had the nerve to ask for a customer testimonial video. As if. Would not do business with them again."

"We had an issue with a Dry Well periodically backing up. Damian and the D Day Plumbing team were very professional and knowledgeable and provided an estimate with a couple different options and their related costs. They installed a new utility sink, sink pump, and needed piping and valves with tie ins to the main septic. They made improvement above and beyond the initial job breakdown, all the while staying within budget. I will certainly consider them again for any future work. Thank you Damian and the D Day Plumbing Team for a job very done!"

"I needed 2 backflow preventers replaced , a water heater repaired and a to0ilet repaired. I had a quote from a very famous local plumbing/heating company for $4000! I called Doug for a second opinion and he came in at HALF the price!! and that was AFTER I showed him the first quote! He didn't seem surprised at all about the first quote. Not only was he half the price but he pointed out that my 6 year warranty on my water heater had 6 months left and said I could get a new one thru that warranty for $100!!! He took care of going thru the company getting me the new heater. He completed the job in a few hours. I will NEVER call another plumber again! My recommendation is to run, not walk, to get Doug for your needs. On top of that he is so very nice. I would give 10 stars if I could."

"Came out Sunday morning after a huge freeze to locate and repair a burst pipe. Very reliable and always picks up."

"Terrible customer service He created giant messes and lied to me on multiple occasions. I will say anything to get the project and not actually answer questions. When they came to give the quote, I asked them where they would put the heat pump and I said behind the house, but when they went to install it, it would not fit behind the house according to code. I constantly had to hound them to finish the job. They started in the spring, and then they did not finish until the winter, after saying they could start in 2 weeks. They left me without heat on below-freezing days because they were not finished. They did not honor parts of the contract. charged for service even though the contract says it is free for 3 years. They tried to charge me for things they did not install(humidifier). Installed the ventilation system over some sill rot. I left gaping holes in my home for months. I had to hound them every step of the way to get them to do the next part of the project. They were replacing propane and oil with gas and did not tell me I had to remove the propane to do so, and then the town would not permit their work and I had to pay out of pocket for more conversions. I had to hound them to get permits, including an oil tank removal permit, which they never pulled and I still do not have! The end result was an expensive system that I think is misconfigured and ill-fitting for my home (it does not remove humidity properly). If you would like to do the project management yourself, hire this company. That said, there was one very nice technician, but I would not have them install anything."

"They were amazing. Easy to get a hold of and quickly diagnosed and solved the problem."

"He completed the job quickly and at a great price, but disappointed when we ran into a problem. We replaced our 40 gallon water heater with a 50 gallon model, yet somehow the new one produces less hot water. After reaching out via text and phone, he asked a few questions and then stopped responding altogether. We are now stuck with a water heater that only allows for one shower. Very disappointed? unfortunately, you get what you pay for."

"Good plumbing company. Punctual and responsive."

"Michael is the BEST! No mansplaining and he patiently answered an abundance of my questions offering flexibility in solutions. He is knowledgable, quick and had the best rate. I am so appreciative! Thank you!"

"Great work Great company"