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"Got the toilet replaced in record time!"

"5 stars for the tech! But 4 stars for the overall scheduling and time to wait window. The first day someone reached out to me and said they could have someone there between now and 5pm. It was already 4pm. I called the main # to confirm & he said he’s call dispatch. No one showed up. We called the main # again and was told no techs in the area. So they scheduled us a window of time of 11am-2pm for the next day. They said the tech would give you warning when on their way. I got notified at 2:15 that he was on his way. The tech was very nice and knowledgeable. Kind of pricey but I believe it’s about standard cost for the industry. "

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"Great job and on time"

"They were amazing"

"On time, work was done quickly."

"I made an appt with them for Wednesday from noon to 2. They no showed and didn’t bother to call. I called back Friday and they agreed to come out right then. However, the truck didn’t have enough to pump my entire septic and they said they would come out first thing Monday. They no showed again on Monday. Four days later they tried to contact me to reschedule. I refused at that point. I can’t be kept waiting for 2 weeks for whenever they feel it is convenient for them…if you make an appt, keep it!"

"On 6/1/2022 a technician shows up for a water leak under my home, the tech was friendly, on time, and professional, in appearance. I point out where the leak is, after 30 minutes he says the main pipe is probably plugged which created additional weight, possibly stretching supports and as a result the shower drain pipe had been disconnected. He said he would write up a quote, and I was shocked to find it was for 10k. I refused service but asked for a detailed write up for what needed because I was paying an $89.00 Regular Service Fee (29-89) and another fee, MISC level 1 1 which was $97.00 for god knows what. Here is the write up I received from the technician.(More commentary below) "END TASKS*/ upon arrival customer had leak in crawl space and shower has disconnected the reason this disconnected is due to the weight of the sewer line this line is full of water and when wisher is ran it backs up out of this line causing a leak this line has fallen in ,multiple spots and is sagging in multiple spots this is abs piping. I gave options to repipe both bathrooms and then after run camera to locate septic tank. The reason customer is not backing up into house is because everything comes out this shower drain. I gave customer the options for repipe he did not want to continue with any work there is not a cleanout outside for me to camera this line and cannot locate where line exits home for ability to locate septic tank. Options were provided customer did not want to proceed with any work inspection fee was charged. Repipe and camera locate septic Camera Locate Septic Tank from Clean Out 1x $369.00 2 bath/kitchen/laundry drain only L1 1x $9,552.00 Deposit on Ben Society Agreement 1yr $99.00 Start date: 06/01/2022 Subtotal: $10,020.00 Discount: - $315.00 Tax: TBD $9,705.00 I asked how long this work would take and was told 2-3 days. Simple math tells me I could pay a guy 100$ an hour for 97 hours, or 2 full weeks and then some at that rate. I thought to myself, ok, he does not want to do the work so he priced himself out. I am ok with that, but the business owner should be made aware of what is going on and cut these guys loose because there are plenty of other options out there. I am also shocked at the lack of detail for pricing, for 10k I need know specifically what is being done, on a line by line basis. After all, I paid almost 200 dollars and I would like to think I am owed that much. One last detail, I did call in and spoke to "Angel" who said she would relay my concerns and that someone would be calling me back. I am not holding my breath."

"Excellent! Scott made sure I was satisfied. The kitchen turned out great. His sheet rocking skills are amazing. His price was very fair and I am absolutely thrilled with the outcome. We will be hiring him again for other projects we have in mind. Valerie McKinney"

"Always showed up as promised and quality work! Greatful for their service"