Get matched with top central a/c service or repairers in El Sobrante, CA

"Whether repairing or installing, they delivered top-level service. The technicians were polite, experienced, and very attentive. My system?s efficiency has greatly increased. I wouldn?t hesitate to use them again."

"Mike jestadt is great, his pricing is the best around and the work is great. Showed up on time and tidy and neat with the work area. Would gladly recommend him to anyone needing hvac services"

"They provide quality, quick service. I don t know whether the price for a new a/c was good or not."

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"The company was fast to send a technician over to diagnose the issue and the rate was reasonable, however, they are trying to sell a new furnace too hard instead of trying to fix the old one, the second technician they sent who was supposed to estimate the new unit cost is pretty rude to my tenant, he basically ignored our questions about the repair cost vs. replacement cost, he said to my tenant 'hey I am not talking to you, you are not the owner of this place' simply because he thought the old unit can be fixed. Once he realized that we want to try the repair first before buying, he got up and left without saying a word. He has a very bad attitude and downright rude. I gave the company 4 stars for sending people over quickly but 1 star for their customer service. they need to train their technician some manners. update 2/4/18, after I posted this review, the company called me to get more information about this event and wanting to improve their service, I was very impressed how they trying to make things right and apologize for this unfortunate event. I understand that it could just be this one technician and the company seems very concerned and wanted to do the right thing. I changed my rating for this company because I think they do care about customer service and is making an effort to fix their mistakes."

"I’m extremely impressed with the great work and reliable service I received. Unlike other companies I contacted, they were honest and fair with their pricing—no hidden fees or overcharging. My unit has been running perfectly ever since, with absolutely no issues. I highly recommend their service to anyone looking for quality and trustworthiness."

"The service was good and knowledgeable."

"Comfort Factor Mechanical staff was very responsive. They made an appointment and were on time. They worked efficiently, very neat and clean. They gave me a very fair price for a service call and possible replacement but found a fix and were under the quote. I was impressed with the quality and would hire them again for my HVAC system needs."

We take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers? needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job.

At TRIO Heating, Air & Plumbing, our mission is clear: to provide top-tier heating and air conditioning services while focusing on exceptional customer experiences, employee happiness, and environmental responsibility. We are dedicated to delivering outstanding service that ensures our customers are satisfied and our team is motivated.