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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

For over 56 years Bragg Home Services has specialized in offering residential and light commercial plumbing, heating, and air conditioning services to the residents of Sonoma, Marin, and Napa Counties. At Bragg Home Services we know that our customers expect integrity, excellence, value, and commitment. That’s why at Bragg Home Services we hire only the best people, and use only the best products, offering exceptional value, backed by our lifetime workmanship guarantee. Because at Bragg Home Services, your satisfaction is our number 1 priority.

"Bryant ac and heat purchase and install"

When homeowners want a reliable heating or air conditioning system that they don't have to think about, they call One Hour Heating & Air Conditioning. We are the premier HVAC service provider in the United States for a simple reason: we actually care about your comfort.\n\nAt One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time - guaranteed.

"Juan and his team were top tier professional. From the initial consultation to the hvac installation, they handled everything with care. Juan was so thorough answering my questions, the install was done in time, and everything was to spec. When I contacted him with an issue after install, him and his business partner came to take care of things immediately. I wouldn’t hesitate to recommend them in a heartbeat. So grateful for the work they did with removing our furnace and installing a split unit heat pump. Thank you Juan!"

"This was, perhaps, the best experience ever. From scheduling to installation everything was taken into consideration: schedule, budget, what I wanted, what the HOA wanted, permits and new electoral installations. Their personal from the office to the installers were kind, informative, great at problem solving and considerate of my premises. The heat pump itself is the absolute best. Can't wait to see my PGE bill. Loved the crew: JP, MARIO, ALEC and STEVE."

"It went very well; the thorough HVAC system checkup revealed some questionable component that were best suggested to be replace with new ones. I am not confident that my HVAC system is set for more that good performance going forward. I appreciated the non-pressured advice and suggestions in coming to my decisions. Thank you, Joaquin Ortiz."

"I called the number and Diego's wife/receptionist was very helpful and told me she would contact Diego to see how soon he could come check my unit. She followed up with me a few times that day and told me he would be out early Saturday morning. Sure enough abt 9:30am Saturday he showed up and was very friendly and professional. He was quickly able to determine the problem (blown compressor) and within about 30mins had it replaced and my unit was fixed. He was a life saver, because for the next 6 days we hit 100+ temperatures including one day of 108. I definitely recommend HVAC Utor services to anyone needing repairs or replacement, they are very prompt and have genuine concern for helping you."

"Excellent customer service. Made two systems operate and gave important knowledge of the future life of these 15 or more year old systems and how they will need to be repaired or likely replacement once the new environmental laws on Freon goes into effect in 2020"

"Great! Tony called in advance & was very prompt. Personable and professional, he quickly hooked up his equipment and let the machines do their work, which took about 30 minutes for our 1400 SF house. He took photos of the intake duct so we could see their condition. I will be scheduling a manual deep cleaning of the whole system next!"