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"Vic was the first to respond and show up to give me a price within my budget. He gave me a date and showed up ready to work. He worked diligently on both the front and back decks of my home. Quality was fantastic and he made sure the project was done right and cleaned up both days when he completed. A great blessing was when he installed a dog gate for me as well."

REL Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.\n

"Installed a pergola over my porch. Done on time and on budget."

"I just talked to them a day or two ago and I have not received a formal bid from them on what I needed done"

"Jaime did a great job at a very fair price. He replaced my door and frame while managing to retain the trim on one side which had my kids’ measurements growing up."

"Received my quote back next day And the installation was right on time."

"The quality of work through every phase of the job was outstanding - from the asbestos siding removal to the installation of board & batten siding and then a beautiful paint job. The customer service of the Integrity team & their crew was outstanding from start to finish. I highly recommend the services of Integrity Roofing & Siding."

"Burnette Construction (Scott) is dependable and does professional detailed work. We are always satisfied."

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The crew that did the work (Renee Torres and crew) were great.  The salesman, Bryan,  not.

 the salesman seemed likable enough and drew up the proposal so that we could have  two sides priced separately since we didn't know how much participation the side neighbors wanted to have  and whether we would replace the back fence or not.

Near the time the job started, I called him and told him that we were not going to replace the back fence. He said that he had ordered the wood "just in case" but would not bring it to the site. Most of our discussion involved him encouraging me to start on the fence.  It had just stopped raining after several days of rain.  Bryan  try to answer my objection by pointing out the sun had been out two hours (3-5 pm!).   I had been warned by my neighbor not to let them do the fence on wet grass or they might ruin the grass.  I went outside, heard the "squish squish"  when I walked and declined to start for another couple days! Later, Renee confirmed that that was true and that he was glad I had waited.

Later, the crew chief asked if I had an updated contract and I I said that I had told Bryan that I trusted him and that he didn't need to come out and redo the contract (it was about a 20% change).

The crew did an outstanding job.   Our  neighbor has pet turtles and was concerned that they might have burrowed near the fence. One of the crewmembers actually knew a lot about turtles and located them before starting. He could also assure me that there would not be baby turtles yet because he knows the lifecycle of turtles but would watch out for the eggs. They were very careful in that part of the yard.    They also, overall, did a very meticulous job  With all boards closely abutted, no exposed nail ends (a problem I read about when reading reviews of other companies), no nails left behind anywhere and a carefully constructed gate.

I was looking forward to doing this happy review when Renee stopped by to collect the check. I asked him how much I should  deduct for the back fence.   The price was on the proposal,  but they had discounted the overall job and thrown in the gate for free so I need to know what percentage to deduct from the quoted cost of the back fence. He called Brian and Brian said I needed to pay for the back fence because he had ordered the boards. I had not asked him to order the boards or even been in a particular hurry to put the fence in and we had told them that we were considering leaving the back fence or using the neighbors.

He got quite unprofessional saying over and over  "pay whatever you want" even as I kept trying to ask him to calm down, listen and tell me what a fair percentage of the original back fence cost would be.  Renee  was there and could confirm to me that I had stayed calm (afterwards I was not so much!)   In the end, I gave Renee a check with the $500 quoted for the back fence deducted rather than trying to figure out whether it should be $50 less or so.   Renee  was going to call Brian's supervisor but I haven't heard anything from them.

So not quite a POH  but a very worthwhile contractor to use, if you can work with some other salesman, since the actual crew was excellent.   Just don't let them squish around in a swampy backyard :-)

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"Charles Teer and his crew were quick to respond, informative and pleasant to work with through the entire process. The entire project was custom designed, built to our exact specifications and we couldn't be happier with the results. I would recommend Infinite Construction to anyone that desires a custom patio built with quality material, design and service."