Get matched with top water heater installers and replacers in Germantown, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Exceeded our expectations! I called at 12:30 on a Saturday about a leak in our basement. He was there by 3:00. Found it was our toilet on the first floor. He fixed it all quickly and efficiently. Explained in detail what happened and why it happened. Even explained the hum we hear in the house when the water turns off. Even liked our dog Bruno!"

"Fritz B. was my sales rep and he clearly knew what he was doing, including making a few minor recommendations that were in my financial interest. Easy to set up the scope of work. The grew was great, came in and did a great job, took about 6 hours. They even rerouted the exhaust flue for my hot water heater even though they did not replace the heater because the install guy Chris said "they did this dumb". Overall a great experience and I would recommend."

"Within 24 hours of my posting the need to replace my water heater the work was done - very efficient and easy!"

"Kan and Puia arrived the same day as my call and completed an evaluation of services needed, in my case mostly a replacement hot water heater. They came back the next morning, put down drop cloths, did the work and made a suggestion for something that needed attention that we hadn't noticed. Very pleasant people to work with. Work was completed in good time with great attention to detail at a good price. It's good to have Kan in my contacts. I will definitely call him in the future. Thanks, Kan!"

"Mr. Brian Langford made all the arrangements with the installation of our gas hot water heater from Lowe's via McCarthy plumbing. He was extremely helpful,patient, professional and available to answer all questions. Due to his approach to his work, we will be working with both companies in the future. Only concern I have is the warranty between Lowe's and AO Smith Hot water heaters. Once the heater is installed, Lowe's severs ties. If there is a problem with the hot water heater, you cannot return it to Lowe's although it was purchased through them, this is clearly stated on the Hot water heater in bold writing."

"We received same-day service. Our serviceman, Fred, did a great job. He was very professional and solved our water heater problem."

"Just started working with Markool this summer and they have been fantastic! When I need service, they are so fast and every person we have interacted with has been polite, knowledgeable and personable. We unexpectedly needed to replace our system during a heat wave and they were super. So responsive and quick. I would highly recommend Markool for all of your HVAC needs!"

"The plumber did a great job with my kitchen sink faucet, the price was reasonable for the service and the repair was completed in a couple of hours."

"Got new AO Smith gas hot water heater installed in short order!"