Get matched with top water heater repair or service pros in Germantown, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Service was completed as expected. Fred came with his son promptly in the morning. He first assessed the issue and made a recommendation for the repair. The work seems to be of good quality. Final price was just as quoted. Fred was very professional and quite personable. Overall I’m happy with their work and excellent customer service. Highly recommended! I will going to Fred for my future plumbing needs."

"Johnny was very professional in performance of the hot water heater installation and helpful in answering all of my questions. Highly recommend the company. Cheers"

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."

"Kan and Puia arrived the same day as my call and completed an evaluation of services needed, in my case mostly a replacement hot water heater. They came back the next morning, put down drop cloths, did the work and made a suggestion for something that needed attention that we hadn't noticed. Very pleasant people to work with. Work was completed in good time with great attention to detail at a good price. It's good to have Kan in my contacts. I will definitely call him in the future. Thanks, Kan!"

"My Remedy Plumber arrived on time and didn’t really charge me for his service because he stated what he needed to do may not fix my problem because I needed a new faucet which he did not have. Water was running from both the tub’s faucet and the shower head. After pulling off the faucet and making a minor adjustment to a washer within the faucet the problem was "temporary" fixed, the washer was damaged. He stated that a new faucet was needed and that I could call back to have that installed. I thanked him, gave him a small thank you gift, and he was on his way. I was thankful that this plumber had "integrity" and did not try to overcharge me for work that did not fix my problem. I would surly hire this company again!!"

"Just started working with Markool this summer and they have been fantastic! When I need service, they are so fast and every person we have interacted with has been polite, knowledgeable and personable. We unexpectedly needed to replace our system during a heat wave and they were super. So responsive and quick. I would highly recommend Markool for all of your HVAC needs!"

"A1 Tech Stephen Loyd with Mr. Rooter Plumbing provided excellent service in removing the old water heater and installing the new water heater. He was professional and provided awesome customer service. Well done!"

"Outstanding! Had multiple issues with an aged HVAC system. We didn't have cooling or heating. HPC Services responded promptly, diagnosed the problems and expertly repaired the issues while explaining exactly what happened and how to maintain the system moving forward. Great coordination and teamwork from their entire team. We would not hesitate to use this company again!"

"Great -- the plumber arrived within an hour or two of my husband calling and was able to locate the leak and repair it. He also found and repaired an additional issue that we did not even know we had (an attachment to our hot water heater that regulates water pressure needed replacement)."