Get matched with top water heater repair or service pros in Gig Harbor, WA

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"We Had Southwest Plumbing come to our house to attatch a hose bib that my husband wasn’t able to do because of the angle of the piping. He had the crawl space totally accessible and plenty of room to it as well as cob webs etc cleaned out of there. Hose bib was already removed from house. We also had a new hose bib on hand. It took the plumber 7 min to do the job. They quoted 1048.00 and we assumed they would deduct a couple hundred off when the job was done, it could not have been easier for the plumber. Again 7 min job…….. I have reached out to them 3 times to talk to Andrew which I’m sure is a manager. He has NOT returned our call. A call back and parcial refund would make all the difference as the plumber did his job well. With assessing the job they were at our house a total of 50 minutes and it cost over a 1000.00, very unacceptable. We are hoping they will make this right."

"Great people, great service. Easy to connect and schedule with, prompt and friendly when they get here. Knowledgeable and fast with repairs and they go above and beyond to check other systems and potential problems to make sure we're totally covered. Could not recommend this company more!"

"Until now, I've always had bad experiences with hiring plumbers. Not any more! OPT Was amazing! The plumber that came out, Nate, was phenomenal. He took time to explain everything, ensure I knew what the various options were, and helped me make the best decision for my budget. Nate and the whole firm made me feel like they were personally vested in making sure my plumbing was fixed and working properly. I cannot stress how great their service is, and how much faith and trust they earn with their work and dedication to your project!"

"They did amazing"

"They did a great job!"

"The tech explained everything and was very polite."

"Our water heater started leaking and the original installer advised we would need a “custom order” and a replacement part that wasn’t readily available. After research, we reached out to Washington Water Heaters for a second opinion. Steve was very knowledgeable and was able to scheduled us with a same-day appointment. Len identified the core issue, fixed the leak, and cleaned up all in 30 minutes. Stellar service , efficient, and very fair pricing. "

"Luke was absolutely amazing. We had two leaks and he had a crew come in and open up the walls professionally, found the leak in one and fixed it and found the other leak but we determined it was better to replace our bathtub completely as it was an old jetted tub that didn’t work. His crew did amazing work and he answered all of my calls when I called with questions and never left me hanging trying to find parts and a tub that would work in our space. He even helped with picking out tile as our situation was difficult to match tile that was already there. We were so happy we have recommend him to a neighbor who used him and loved him and a friend who used him and loved him. We will use his company for any future plumbing or remodeling needs! He also helped diagnose a faulty hot water heater and replace it for us at the same time and the electrician he uses will soon do some other work for us as he was top notch as well! "

"Yes Gerardo and his crew did an amazing job. We were fully impressed with the work that was done, so much so that that we recommended him to our friends and neighbors. His approach also was very friendly and he was willing to answer any questions we had about the project . He did a lot of the interior work also for us not only painting the interior walls but also they did the flooring for us. We also had them replace a some of our windows. He put in some very nice touches by installing some beautiful lights outside and inside. Our deck was falling apart and considering our budget we opted for a nice stair way leading to the backyard. The money we allocated for the deck we also used that to have Gerardo and his crew put up an extension to our roof in the back. All in all they are very talented and I would highly recommend them for your next project."