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"Great customer service and did an excellent job."

"I am very Happy to say that Done Rite Services is a Wonderful Company to work with. We have been using EMMCo for the entire time of owning our home (15+ years) Always reliable and friendly. Before the Holiday's our heating began to act up and we knew it was time to replace the entire system. One phone call to the office and the appointment was set. Jordan Benjamin came out and spent time explaining options and what would be done to replace and upgrade our system. Within a week the installers Brandon McSpadden, Kasey, Isaiah Cotroneo arrived. They explained what would take place over the next 3 days. This could have been a disaster because we have 4 dogs but they were very accommodating. With very few hiccups my system was installed to my satisfaction. I have to say not one piece of wire, tape or a bit of dust was left behind. Each one of the crew was very respectful of my home and the most professional group of young men. I am not the easiest to deal with because I have lots of questions. I was never made to feel like I was bothering them and they took my concerns very seriously. My rating for this company is they are AMAZING!!! They go above and beyond to satisfy and do a professional job. Thank You Brandon McSpadden, Kasey, Isaiah Cotroneo and all the office staff that assisted in keeping me comfortable in my home."

"They worked really hard to get it fixed in a timely manner. I would would use them again."

"The owner assisted me with financing the same day he came into give me an estimate for the work. I had previously gave $4997.00 for a down payment for from another company with another $4997.00 when the work was completed. That company was going to only going to give me a cooling coil on my furnace (not a new unit) a nd to replace the duct work with 3 year warranty on the coil only. I was unable to get financing for the balance of the work so I had to cancel the contract. Lo s Andes was very informative with pros and cons of the other companyâ s offer and the warranty issue. Los Andes were very customer friendly, they scheduled the work quickly and the quality of the work was great. The workers were friendly. The cost for the new ac and venting was less than the other company with 10 year warranty on unit. I have already recommended them to family if the should have a need."

"Matt is very meticulous and tested all parts of the system thoroughly. It was the first time I had a company test an A/C system where I felt the money was well-spent and that it would protect me for the cooling season. He spent well over an hour here going over everything. Matt's philosophy is that's it's often cheaper to repair and maintain equipment than to replace it. I agree with this approach. Matt noticed a refrigerant leak and found a couple of test valves that might have been the cause which he replaced. Also, replaced a run capacitor which was getting weak, and added 2 lbs of R-22. At the end I decided to sign up for a yearly service where he will come back in the fall to check the heating system. He provides free filters for the year with this service. He's professional, friendly, knowledgeable, and also a very nice guy! You won't go wrong with Matt."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"Excellent, as always. Have been a customer of D&H for nearly 20 years. Everyone contacted from the office staff to the technicians are always courteous and professional. The most recent visit was Nov 5, 2019. Brandon was the technician. He was courteous, professional, and efficient. I was confused about an invoice I had which I thought was a receipt for installation of a part. Brandon was extremely patient in allowing me to present my opinion and then he very patiently explained that what I was looking at was an estimate, not an invoice for service. And he explained in detail the benefit of having the part installed. I authorized the installation of the part and he took care of it efficiently. Brandon displayed the kind of customer service we expect and appreciate, but in today's business climate is not always the case. Would absolutely recommend Brandon and D&H to anyone who needs HVAC service or repair."

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The diagnostic evaluation description changed from my purchase date to the appointment so the service was not what I expected.



I hired the company to seal my ducts. The price was reasonable but on the date of the appointment, only a portion of service was performed and the time of the appointment was not as scheduled. The remainder of the service was rescheduled when I called the company. The computer that shows pre and post duct sealing leakage was on the fritz. I was supposed to receive a copy and have requested this multiple times. I still have not received this.

The servicemen are very professional and seem quite competent. The schedulers, receptionist, business office end of things is atrocious.

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"They did just fine. The deal was a good deal and we ended up having them do more work than we expected and they did a good job. I’m not sure that I would use them again in the future, not because of anything they did wrong. We don’t really expect to need that type of service again, it was a special situation. I would use them again if I needed that type of service."

"Vintage Air called to confirm the appointment then texted me when he was on his way. His van was professionally signed identifying his company. He was courteous, professional and knowledgeable. He did not try to up sale me or sell me things that were not needed. Very honest. I definitely would hire Vintage Air again."