Get matched with top water main install, replace or repairers in Hamilton, MA

"Eric L. from Sila arrived excatly on time at 8AM as promised. He provided me with a number of options, and I decided to have a new hot water tank installed (the old one was showing rusty water). He was able to have the replacement tank installed and working within a couple of hours."

"Zach Brown initially came to fix leaking water situation and then realized there was damage due to water seepage. After that damage is repaired, Zach will return to put plumbing back in order, including replacing faucets which had to be cut out to allow removal of granite countertop, reconnect water lines and possibly reinstall a new Reverse Osmosis system since the old one had to be removed. Can't say enough about Zach -- his professionalism, his explanation of what's being done and options for replacing/improving plumbing under kitchen sink, pipes, etc."

"I was shocked at the cost estimate to do the repair, but after seeing the work involved, and having the job described before and during the process. Our repair person was timely, polite, and professional. No complaints except for the numerous requests to review the experience, both by Heritage, and by homeadvisor. This is not the first review I've written, saying basically the same thing. Please stop."

"Snaked main sewage drain and solved the water backup issue"

"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"The technician did a really great job with the repair. But the company's pricing is too high."

"George and his team were extremely friendly and professional. This is a good group of people. Courteous and thoughtful, they were able to do a complete installation of both systems from scratch in about 6 hours.
The new radon remediation system (Bubble Up) has the added benefit of boosting the fixture pressure in the house to city level or better (60-75psi) as well as completely resolving the pH level of the water.
The cost was slightly lower than the other two quotes we received, partially due to the fact that Absolute offered a "multi-system" discount since two systems were going in at the same time.
If in your service area, I would highly recommend George Doumit of Absolute Water System.
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"Chris replaced my 75 gallon hot water heater. This is the 2nd time we have used him. Prompt, quality work. Easy to deal with. Will definitely use him again"

"It went very well. Chris arrived on time and was friendly, professional, knowledgeable and did a great job replacing the stopper assembly. We were happy with his work. We were happy Chris called us back since we had a hard time getting a plumber to do a small job."

"We chose Superior Kitchens to completely remodel our kitchen (finished in 2015) because of their high rating, professionalism in providing a complete quote, and examples of their beautiful floor design work. They were not the cheapest vendor we considered, but remember that old saying: you get what you pay for. Superior provided excellent project management: costs controlled carefully, schedule maintained despite inevitable delays by unforeseen hiccups (supplier delays, sub-flooring needed replacement, etc.), and addressed any questions/quality issues/changes requested by the fussy home owner (me) after the project began. All the members of their team, and the subcontractors (plumbers, electricians, painters) involved in the project were responsible and pleasant. Our friends love our new kitchen, and our most comment compliments concern the fantastic flooring design. After the job ended, we asked them to quote and replace all the vinyl flooring in the kids’ bathrooms, our mudroom hallway, and laundry room, as well as update a small bathroom. Their prices for these jobs were extremely reasonable. I highly recommend them to any homeowner who wants to remodel, and would hire these wonderful people again. And again."