Get matched with top walk in tub installers and replacers in Hanover, MD

"As a disabled veteran, I thought this company cared about me in a way that I would feel proud about. They came in, gave me the pitch, told me they worked with veterans and knew what paperwork needed to be done to send to the VA and I went with it hook line and sinker. It?s been a month since the walk-in shower was completed, and they have yet to give me the needed final paperwork to give to the VA to process for my HISA verification. Their call center not only lied to me telling me that they were going to send it, they lied to the VA who also called and was informed they were going to send it to them also. As a veteran, I would stay away from this company, far away from this company because of their non-commitment to finish what they started. The workers are superb, the sales team and customer service is trash. I apologize for the tone but I am very upset and it took me 39 days to post this because I thought they were actually working the issue but they aren?t. "

"Outstanding workmanship and professionalism! Joe and his crew were meticulous in the work they did and in keeping the area neat and organized. I was always kept up to date on progress and always informed on what to expect with scheduled deliveries. Joe and his crew were always on time and the attention to detail was just excellent. Highly recommend!!!"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Rich and Mike did an amazing job going over the multiple options they thought would be best for our family. We’re extremely happy with the windows and doors. Every step of the process was seamless and I never felt like I was being sold. No scripted sales pitches or 50% of deals and discounts. Just one honest quote that was inline with the other companies best deals. Would highly recommend them to anyone."

"Tech got the work done. Great customer service. A true professional. Would refer a friend."

"Very well. Workers cleaned up area and worked neatly. Very satisfied with quality of work and would use again!"

"He did a good job, requires some innovations. They managed to get thru it and fixed some time. They are very very good."

"We hired Misha and his team to remodel our 1975 ranch house, which needed a lot of care and attention. This is one of the best decisions we have made! After bad experiences with other reno projects in the past, we were very worried about taking on another project. Misha put us to ease after our first meeting, and our respect for him grew every day. Misha’s team showed up every weekday and even on weekends until the project was done. My neighbor, who is a real estate agent, told us she had never seen such a professional and reliable crew. His men were friendly and very accommodating, they began to feel like family. Their incredible craftsmanship exceeded our expectations, including installing a huge customized master walk-in closet and a living room built-in unit. Misha provided great counsel when we were planning the reno, had wonderful suggestions, and was open to all our ideas. Their prices were very reasonable in comparison with other area contractors. We cannot recommend them highly enough!"

"I wish I could give ten stars. Came home from Christmas to a literal waterfall in my house. Steven and his crew were absolutely the best team I could have asked for. Understanding, communicative, empathetic and on top of all that, the quality of their work is EXCELLENT. My entire first floor was taken down to studs and rebuilt and it's better than it was before the disaster."

"Very professional. Got in (used tarps where needed). Did a fantastic job and got out in 1 day (cleaned up and removed old materials). Followed up with us to make sure that everything was to our satisfaction. Will use this company again!"