Get matched with top stained or specialty glass pros in Hartford, CT

"A soft wall due to improperly installed gutter by some other entity or homeowner caused water to constantly leak into the wall from the exterior roofline. This soft wall grow moldy and become riddled with pests/bugs. The contractor identified the potential issues, agreed to explore and open the walls and discuss the conditions, made sound recommendations for repair and did exactly what was noted in the repair (replaced a load bearing exterior wall, fixed the sill plate, completed the roof, shingles etc. and closed up the walls on the inside with insulation and sheet rock.). The work was timely, well done, the workers were clean as they did the job and kept the rest of the property clean. The manager of the job David Apel was and is an excellent communicator with phone/email/text and photos of processes and progress. I am going to use this company in my own investment endeavors on other properties and projects given the level of finished work, the timing and especially the level of detailed communication."

"I had a fantastic experience with Fernando's company, Best Glass, LLC. Both Fernando and his wife were incredibly polite and efficient. Arriving on time installed my bathroom shower glass door in under two hours, and the end result is absolutely stunning. Fernando's attention to detail was incredible I appreciate their thoroughness and professionalism not to mention FAIR rates … Best Glass, LLC. Highly recommended!"

"They arrived on time,  were professional and answered a lot of question.  It took about three hours and two people came to do this.  They left the area mostly clean.  They did leave some stickers on the windows that I had to pull off.  I would tell friends and family that they should research the price on windows to make sure they are not over paying."

"The experience and the quality of the work couldn't have been better. Very responsive from the start and communicated throughout the process. The stain glass door insert was in better condition after the repairs than before it broke."

"Absolutely love it!!! We replaced tub curtains with sliding glass doors. Work and quality are superb. It looks gorgeous. The price was very reasonable. Jose from Glazier helped us with the customization and design of our doors, explained everything in detail. We are very grateful to him and his crew; they are very professional. I will be remodeling another bathroom, and I am defenetly calling Jose from Glazier for my next project. Thanks Glazier, my bathtub looks amazing!!!"

"Tj gave me prompt, and professional service. He did a wonderful job performing the work I needed done. Will hire again!"

"Very well.  Very satisfied
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"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"The experience and the quality of the work couldn't have been better. Very responsive from the start and communicated throughout the process. The stain glass door insert was in better condition after the repairs than before it broke."

"The first representative told me I could get $75 per window for trade in, for what I thought was 13 windows.  He then stated the picture window was counted as 1 window.   He did not explain that all windows come with half screens.  Did not learn that until windows were put in.  One of the windows was the wrong size and I had to wait 3 weeks for a new window.  When I called to inquire about full size screens I was told I had to pay $25 per screen and there was no credit given for the half screens as they are included with the windows.
The installers who came out were dressed very unprofessional and looked like homeless individuals.  They arrived in a dirty pick up truck with the windows on the back of the truck.  Did not look like licensed contractors. Confirmed with Castle they were the installers.
Once the windows where installed there were several windows with excessive caulk.  I had to bring that to the attention of the contractors. 
Overall the windows look nice but I think they were overpriced and the presentation and professionalism of the installers rates a D.

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