Get matched with top stained or specialty glass pros in Philadelphia, PA

"I originally contacted the company in early November 2013 to give me an estimate to repair a broken pane of an insulated window in my home.  An appointment was quickly set up for someone to come out and cost the job.  My roommate met the consultant to explain the job and  I received the estimate the next day via email along with a courtesy phone call from the office, explaining the process to get the ball rolling.  I liked that  full payment was expected after the job was completed.  The price seemed reasonable so I went ahead and confirmed with them to have them do the window repair.  I was told the glass would have to be ordered and that usually within 3 - 4 weeks it would arrive.  Once it arrived, an installation appointment would be made shortly thereafter.  Sounded great.  A couple of months went by without a word from the company.  As it was in the dead of winterr I decided to just wait until  until warmer weather returned before searching for another company to come out and do the work.  The room didn't seem any colder than normal despite the inside pane of glass being broken.  Eventually I got a call from Alderfer in late February apologizing for long delay.  Apparently it had been a very busy season for them, which I can imagine with the really harsh winter our area had this season.  They wanted to schedule the installation right away if I was still interested.  I was hesitant, but wanted to get this off my to-do list so agreed to go ahead and scheduled to have the repair done.  Made an appointment for the upcoming Monday.  Of course another big snow storm was predicted so the office called and wanted to reschedule for another day.  When I got the nice lady in the office on the phone we rescheduled for the following Friday.  The installer called me 30 minutes before he was to arrive  as promised.  That gave me plenty of time to meet him at my home.  He was really friendly and took care not to drop broken glass in the home while he took the window out to his truck to repair.  He even put the cardboard we had tapped on the window to prevent the cats from hurting themselves up in the window to keep much of the heat from escaping.  He repaired the window and re-installed it pretty quickly.  He then removed the screen and redid that.  Whole job took about 40 minutes or so.  He cleaned the area and put the furniture back before he left.  He asked if it was OK for the office to bill me and I said that would be fine.  Got the bill in the mail about a week later and sent off the check.  Overall, I was satisfied.  It would have bee nice to to have had some communication to let me know they were backed up.  But they were apologetic about it.  Just glad that I got the window repaired.
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"She has made stained glass window hangings."

"The glass came back and looks amazing"

"I had a small but complicated, hard to access, and structurally essential repair job on a 60-year-old concrete deck attached to my 280-year-old Pennsylvania limestone farmhouse. I contacted several masons listed for my area on Home Advisor, and included Mr. Grady as a long shot -- I read about his expertise with historical structures and wished I had access to such an expert craftsman, but I didn't think he'd be interested in my teeny job and assumed I wouldn't be able to afford him anyway. He was the first one to return my call and to look at the job, and I thought his price was fair. I believe now it was way more than fair, considering the time he spent. He did extensive research, going over a structural engineer's report I had done previously on the deck and even examining the original architectural drawings and materials invoices from 1959. He showed up at least three times to complete the repair in stages, and has been back a half a dozen times since then to check the job -- and my location is not exactly in his neighborhood. He accepted only enough payment in advance to pay for lodging for himself and his assistant when they stayed nearby one night in order to be there early the next morning. He gave and continues to give free advice about preserving my stone house and patio. If you prod him a little, he might even share some of his personal philosophy, earned over a lifetime of work that is clearly more of an art form than a job to him. Overall, I'd say you can hire one of many competent contractors and get an adequate job, or you can hire Mr. Grady and get superior work by someone who cares about your property as much as you do."

"A lovely piece of leaded glass in our front door was in need of repair. These guys were beyond excellent. Knowledgeable, skilled, honest, pleasant, just plain nice. The repair was seamless, and the price reasonable. Great, great work at a fair price. We recommend without reservation."

"had a double glass window replace. A gentleman came the same day to replace the glass. He removed the window and replaced the glass he came with all the materials needed and was quick."

"I will absolutely give Doc a call in the future if I have any plumbing issues!"

"This installation demolished and replaced the existing tiled shower pan with a new marble pan and installed acrylic wall panels over the existing ceramic tile. A handicap grab bar and corner shelving were included. The installation was on time, within specs, and competently completed. Their installer did a great job with the installation as well as with clean up and respect for the job site. Communication with the firm throughout the process was not a problem at all. 4 years later, we remain completely satisfied with their product and would recommend them. However, they were at the higher end of the price -for- product range. Competitive lower pricing is most likely available."

"I called after hours on a weeknight after my kids accidentally broke a window, and Tracy had someone here the next morning at 8am to replace it. Everything went great, I was very grateful and will call again for future home repairs."