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"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Showed up early for appointment and install went perfectly. Definitely would hire again."

"Great!! Thank you! Would definitely hire again"

G & E Enterprises, can take care of all of your home improvement A/C heating We can even install your Central A/C units. We also can repair you small Appliances such as ( Washer ,Dryer , Dishwashers ,Refrigerators ,Freezers , and some Microwaves and all types and sizes of window A/C units) we can also do minor Electrical and Plumbing such as install light fixtures and electrical plugs and outlets and even repair or replace your hot water heater and unstop your drains if you have a backed up drain WE CAN OR WILL UNSTOP IT. WE Have very reasonable rates! Give us a call for a free no obligation quote. No job is too small! We service Lamar County & Forrest County a few surrounding counties and communities! You'll be glad you called!

Durdens Maintenance Services LLC, was started in March , 2016, with the mind to bring honesty and impeccable, yet quality service to customers in need of home repairs. We offer the widest selection of handyman services for all your odd jobs on the Mississippi Gulf Coast and surrounding areas. Nothing beats a good handyman when it comes to helping customers in need of services and repairs.

"I called late on a Friday afternoon after my air went out. They came after hours, installed the new unit, and took the old one for evaluation & possible repair. A year later I called them back for another ac problem (different unit), and they came same day. Whereas another contractor told me to junk the unit, Greg replaced a small part & all was well. While with me the second trip, I mentioned several other small jobs, and they got right on them! The vent hood took a trip into the attic and up onto the roof, but they figured out the problem and solved it. This hood was damaged during Katrina (12 years ago) & Ive had several companies out to look/repair and nobody was able to diagnose problem. Now I have my hood back! Repaired two ceiling fans that I'd been told to junk, repaired a pendant light wired incorrectly by another contractor, and even replaced some light bulbs in my 12-foot ceiling-ed rooms! Excellent service, very fair pricing, good responsiveness, and just all-around nicefolks. I HIGHLY recommend!"

We are an owner operated business with several years of experience and knownlodge! We specialize in heating, cooling, refrigeration, generators and electrical! We will not stop until the job is complete, we have very competitive pricing, and we offer free estimates! No job is too big or too small, so give Mac HVAC a call!

"Perfect! They arrived when they said they would and installed the unit quickly then took time to explain the unit’s features and how to use the remote to control the unit, Everyone was very nice, polite, professional and overall, I had an excellent experience with Air Maintenance. Would choose them again without reservation! Excellent!"

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."