Get matched with top shower installers and replacers in Howard Lake, MN

"High pressure sales person which ended up with a mismatch of the rest of my bathroom. They refuse to make it right. . I would recommend that you go with a different company. "

"I hired K2 because I liked their people; because their ideas and thoughts on the remodel furthered my own, and they came with good references. I had them redo my main bathroom from the studs out, and push out a wall to get more room for a walk-in shower (in place of the tub). They built a knee wall for the shower and tiled the floor, the shower and the walls up to chair rail height; installed a new pedestal sink and toilet, and hung three wall cabinets. I am very pleased with the results and impressed with the craftsmanship, especially regarding the tile; I requested a basket weave design for the floor and subway tile for the walls, and they did an excellent job. They did a lot of work in the house but always took pains to clean and pick things up at the end of the day. The reasons I would be ambivalent about hiring them again were poor to middling communications and the length of time it took to complete the work. Regarding communications, there were few check-ins during the project -- unless I initiated them -- and I was often in the dark about what was happening until it was too late to do anything about it. My biggest gripe along this line is that I didn't get the sink I had contracted for. I had chosen one with an especially wide lip and flat bottom for maximum utility, but the one installed was of a different brand, with a curved bottom and a narrower lip. By the time I realized this, the sink had been installed; it's a fine sink, but it was annoying that we hadn't talked beforehand. The toilet had been chosen to match the sink, but that too was different. Regarding the time of the project: When we first discussed the work, they talked about 3 to 4 weeks, perhaps starting in January or February. When I signed on the dotted line, it was 6 to 8 weeks. In the end, the project was launched in April and took a full 13 weeks. I recognize that it's impossible to guarantee a completion date, but my friends thought the project took way too long and in the end I have to say I agree. Much of my frustration came toward the end, when the project was nearly wrapped up but they had neglected to re-install the duct grate and neatly trim out the opening in the drywall. The project manager, a very good guy (I liked all the K2 people on the project, from the salesman to the workers), came to the house twice on the weekends to take care of some last-minute tasks, which I appreciated. But by the end I was terribly anxious to shoo all out of them out of the house, clean things up and get things back in order. Bottom line: K2 does very good work and my experience with them was satisfactory. But they still left some room for improvement, which is why I can't give them five stars all around."

"I do not recommend this company due to poor quality of product. - Jan 2023 bought 2 patio doors, 3 slider windows. Product that was installed in May included 2 cracked slider windows and all products had wrong color on interior. All needed to be replaced. - May 2023 bought additional 19 windows. After install in Oct 2023, 13 of the 19 had noted manufacturing defects requiring replacement in January 2024. After install of these replacements in January 2024, additional 7 had noted manufacturing defects requiring replacement in April 2024. At install of these latest replacements, 5 more had noted manufacturing defects requirement replacement (which has not yet happened) - June 2024 during rainstorm noted two of the window sets had significant water leaks. Company was advised with documentation on 6.4.2024; as of today 6.8.2024 company has yet to acknowledge my request for refund so I can re-replace the windows with a different company. Additionally several of the caulk lines were obviously done by a new employee, as I had to have the contractor installing new siding re-do those lines."

"We got this company name from Angi’s List and signed a contract and made a down payment with St Croix Kitchen & Bath on March 27th. We were told work would begin in about 8 weeks and would take only 9-10 days to complete. It has now been over 6 months and we still can’t get a start date. A check with the permit office today shows a permit has not even been applied for. We regret ever signing a contract with St Croix Kitchen & Bath. They have had the use of our money for over 6 months now and seem unresponsive to our need to get this project done."

"Trident did a wonderful job with my bathroom and I would use them again. They cleaned up well and they got it done in one day."

"The crew did a great job installing our new shower. They finished in one day, and we are very happy with the way it turned out. Months later, there was a problem with a shelf and they sent a warranty expert to fix it. "

"Very tid and spotless work space."

"Thank you to Mike for all your helpful correspondence and Jake for installing some beautiful new flooring in my kids bathroom! Very professional with a feeling of neighborly hospitality."

"Let’s just say communication was stellar from the get-go! We met with Tom to go over what work we wanted to do and there’s just something about making a personal connection with someone that makes you feel confident that the work they’re going to do for you is going to be great, and it was! Can’t say enough about Tom and his brother Jesse‘s professionalism, knowledge and skill!! Along with countertops, we were also installing some unfinished cabinets and we didn’t even know it was an option, but Tom offered without us asking to prime and paint them for us as well, AND he even went and matched the paint so the new cabinets matched the old ones we were keeping, which was great because we were under a time crunch to get this work done before family was coming to stay with us. Tom and Jesse worked with us to make sure everything was completed and that we were 100% satisfied in the short amount of time they had to get it done for us. Everything looks beautiful and we would definitely work with Tom and Jesse again in the future! Actually, hoping to have them come back and do some laminate flooring for us as well! Highly recommend these guys, they are great guys, great communication, 100% trustworthy and I guarantee they will do a great job for you!"