
Serving Lake Stevens, WA and surrounding areas
Approved
In business since 2005
Emergency services offered
Credit card accepted
"Mill Creek residential home with Alderwood Waste Water service (not septic), built in 2000. Clog in waste/sewer line indicated by over-flow at the clean-out outlet. We had a drain line issue with a blockage a couple years ago and selected Apollo Plumbing due to their positive customer service reviews on Angie’s List and other on-line sites. Our experience was great, though we learned that 16 years earlier, our builder incorrectly piped a driveway catch basin line. (The builder remedied that issue even after 16 years!) So last week, we saw some overflow at our clean-out outlet. Fortunately, it’s at the driveway by that catch basin outside the home, so when it shows signs of overflow it warns us that something isn’t right before we see back up in the house. I thought maybe the overflow was due to the freezing temperatures around Christmas, but when I saw a second overflow in so many weeks, I knew it was time to call in the professionals. You know how it feels when your car makes noise and you’re hesitant to take it to the mechanic? The stress that they won’t find anything wrong and you wasted your time and money to have it checked? The fear they will overcharge you for something you don’t need? Well, I didn’t feel that way about calling Apollo Plumbing. I was confident that if the problem was in my head or a non-issue, it would only cost a reasonable amount and I would get an honest evaluation of the situation. While not an emergency, they worked us in to get Corey W. on site the same day. The partial blockage was located, but some heavier duty equipment would be needed. They were back the next day with what they needed, right on schedule, and cleared it all out. I appreciated that Corey explained the entire process and what he saw, and that he showed me everything on the video monitor when they scoped the line. When he was done, we looked at the entire sewer line to the street and the pipe interior walls were clean as new. No one likes having to call a plumber, but when a job is clearly beyond a DIY’er, I’ll call Apollo Plumbing."





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