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"went very well. Water heater spewed brown water for a week but that's the water heater's problem or my pipes, I guess, not the installers."

"I called them to fix my drinking water. The first time, it didn’t go so well but they came back the next day with a more experienced tech and with no excuses or extra cost, fixed the problem"

"We originally hired Randy’s in 2019 to perform an unexpected and very costly whole house rewire project to replace aluminum wire in a house we had recently purchased. Over the course of two weeks Jerakiah, our assigned electrician, and his team from Randy’s turned what could have been a tedious nightmare into a painless customer service experience. Since that time we have had to have Randy’s out a couple of time for follow-up warranty work and their responsiveness was speedy, the encounters were painless, and their attention to detail was impeccable. Tom, the project manager during our most recent encounter, was true to his word. He was attentive and responsive to our concerns, and performed above and beyond the call of duty representing our needs and interests with their vendors. Jerakiah and crew were, once again, excellent in their competence and pleasant manner. Overall, their service after the sale has been stellar. Randy’s Electric is not inexpensive but you will get the value, peace of mind, and responsiveness many contractors tout, but few actually deliver these days. Randy’s does all that and more. As such, we would not hesitate use Randy’s Electric in the future, or recommend them to anyone in need of a first class electrical contractor."

"Drained and removed old water heater and installed new one"

"Friendly intake after we requested service. Technician is on the way..stay tuned"

"I had an old water heater (was in the house when I moved in about 20 years ago) and it started to leak. After shutting off the water to the water heater, I did a little Angie's List research to find a company to do the replacement. I called a couple and decided to use Randy Lane, based on cost and my interaction with them, which I felt was cordial and helpful, and made an appointment.
The service person arrived on time on the day of the appointment and went to work. He disconnected the old heater and hauled it out. The new heater was brought in and he did the needed plumbing work to connect the water and also made the natural gas connections. He fired up the unit and briefed me on the new unit - how to turn-off the water and gas, if needed, temperature, etc.
The area was left in the same condition as when he arrived.
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"I called a few plumbing companies on Angie's List for a rough estimate of the repair cost. A few gave quotes for replacing both the flush valve and the flapper fill valve. A few said they did not do quotes over the phone. Which I understood. After talking to a few of the plumbing companies, I chose Dave Kerr, owner of Twin City Pipeworks. Dave came out and replaced the flush valve gasket. He said the flapper fill valve was still good unless I wanted it replaced he could do that. I stayed with the flapper valve I had. Dave also checked my other toilet and my water meter. Everything was good there. Twin City Pipeworks also offered a $25 coupon for Angie's List members that I used. I was very happy with Dave's service, the cost, his promptness, honesty and cleanliness. I highly recommend Twin City Pipeworks and Dave Kerr, the owner!"

"Service Today replaced our water heater for a new model, did so professionally and without any issues. We were happy with the service and would use them again."

"We had just moved into a new house and ran the dishwasher for the first time only to find water seeping out all over the hardwood floors!  We ran one more load just to be sure it was the dishwasher, which it was.  We called two companies for a quote.  I left a message with SOS, but they returned my call probably within 15 minutes.  The gal on the phone was extremely helpful.  She told me what it would cost for the service call and then explained the Angie's List discount, which I had already seen online.  Whereas the other company was scheduling a whole week out, she said they happened to have a serviceman, Cory, who was in a neighboring town and who was finishing his work route early that day, so he had one more opening.  He was at our house within 20 minutes.  He got on the floor and discovered right away that the drain hose was cracked and needed to be replaced.  We approved the repair and he had it up and running, including testing for leaks with the new hose installed, within an hour.  We ran another load tonight and there's no leaking.  Thank you, Cory!"

"I called Burkhardt and talked directly to Chris. The work I wanted done was:
Replace Main Line valve into house
Remove and install garbage disposal
Fix two leaky faucets with bleeder valves. One required replacement
Fix continuous running toilet
Chris and his associate completed all the work in about 2 hours. This included heading out for additional parts due to the unusual nature of my mainline valve implementation. All in all I have no complaints with any part of the service and I'd use them again. I did not ask for an estimate ahead or time or get any other estimates, but the price felt fair to me based on past work I have had done.
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