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"Excellent quality and outstanding service call. Very competitive pricing. Fast and efficient. I would use Superior Water Systems again and highly recommend."

"This is a difficult one to write because, in the end, I think the actual work done was completed very well and professionally. We had a tankless water heater installed to replace our aging tank. The problem i have is with their business practices and lack of effective/accurate communication. A two-day job stretched to a week+ due to workers leaving early every day for one reason or another. Admittedly, one of the days was understandable due to a family emergency and I absolutely cannot begrudge somebody leaving early to attend to their child. That’s just being a good dad. The job completed on a Friday and I was repeatedly assured that an county inspector & Pure Plumbing employee would be arrive early Tuesday (Monday was Memorial Day) to close the job. Nobody ever showed up and I was told nothing. I came to learn that Pure Plumbing plays some shady games when it comes to permitting a project. They (illegally) do the work without pulling permits. Then, after it is done, they submit drawings of the completed work to get an after-the-fact permit pulled. It’s only then that they request an inspection which happens a couple weeks after the fact. They also expect full payment before the work passes inspection. I tried to contact the owner of the company (Andrew Aranda) via phone and the email his office supplied in order to discuss/resolve the issue, but never heard a reply. Unpermitted work exposes the company and the homeowner to potential fines and long delays in completion. Even though I love the work they did and would love to use them again, I would hesitate because of legally questionable methods that cast a shady layer over the operation. Are there other hidden corners being cut? Their talented roster of tradesmen/women isn’t worth doing business with because legal games are being played with the county. I plan on contacting a Clark County agent to discuss this job and warn them of potential future dishonesty."

"Their water expert, Todd, identified the issue after several troubleshooting steps and the water softener has worked continuously for the first time ever that we've had it. Very impressed with Todd's technical knowledge."

"He came on time . Did the job. He installed a new toilet and new water taps in my bathroom. Excellent job! Will have him for all other plumbing jobs. Very trust worthy!"

"Charles came out about 1.5 hours after being called on a Sunday. He was very professional and did an excellent job of diagnosing and repairing our non-working a/c system. I never felt pressured to purchase anything that was not required. He was professional and personable and offered us tips to save money in the future. I felt he was very honest with us and when he left the a/c was working as good as new. My only complaint concerns pricing. Each customer can decide for themselves if their prices are acceptable. Specifics are...the capacitor was replaced at a cost of $214 including installation which took 15 minutes. The amazon price for the part was about $20. Two fuses were replaced at a cost of $184 and took 5 minutes to install. I am sure the amazon price was much less. 1 lb of r22 freon was added in 10 minutes at a cost of $100. The coils were hose cleaned without additional charges. Another capacitor was checked and found to be within specs and there was no charge. My total bill was $498. Charles was here about 1 hour. I thought it was high but the work definately needed to be done and they were prompt so we authorized it and paid when the work was done. Again, I feel they were honest and none of the charges were a surprise because I was told the cost before work was completed. I would use this honest, prompt, and competent contractor again. I am sure less honest repair people would have suggested work that would have cost more than I paid to have the job done right and only fix the things that really needed fixing. Thanks Charles for your good work, you are an asset to your employer and customers."

"Sunday morning water heater flooded the house/garage. Talked to 3 different plumbers. Vince gave us the best estimate. He met my husband at Home Depot, followed him home and had the old hot water heater out and the new one in quickly. He was professional, friendly and it was the best install we have had. We plan on using him for any future plumbing needs. We highly recommend him."

At Desert Water Heaters, we believe getting reliable hot water shouldn’t be complicated. We specialize in professional water heater repair, replacement, and installation, with a focus on providing homeowners with fast service, straightforward recommendations, and quality workmanship.\n\nOur team is committed to making every service experience simple from start to finish. We take the time to understand the problem, explain your options, and help you find the right solution for your home and budget—without unnecessary pressure.\n\nWhether you’re dealing with no hot water, a leaking unit, or it’s simply time for a replacement, Desert Water Heaters is ready to help. Our goal is simple: show up, do the job right, and earn your trust.\n\nReliable Service. Quality Work. Hot Water Made Simple.

"I've been using Johnny On the Spot for many years now and they have come through every time for me. They replaced my Air Conditioner and my Hot Water Heater and my Heater system to be at their best all the time. Every year they come and inspect them for $39.00 and keep them working so as to not have any emergencies! Yesterday Arturo Agundez inspected my Air Conditioner and Tony Castellanos inspected my Hot Water Heater. Arturo found my Air Conditioner to have no problems but he cleaned my filter and checked all aspects of it to be working great and found some things to be concerned about. Tony found a problem with my Water Heater Anode Rod and thankfully replaced it so I would have no emergency problem with it sooner than later. Both of them showed up on time and with their expertise I knew I was in good hands! I highly recommend Johnny On the Spot for their service as you will be in good hands I promise and I will continue to use them in the future."

"Walter and his partner were efficient, knowledgeable, honest and friendly. I would use them in future plumbing projects."

"Called American brothers when my toilets and tubs were backing up into my house. They were able to come out same day and clear the sewer line, no gimmicks or last minute charges."