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"They completed a job that others left soso. Their inspection found and treated areas we did not know were an issue but were probably why we had this issue even though we had this area treated over a year ago. Now feel really certain we will not have a reoccurrence. They did beyond what we have had done in the past. 200% of a job. Did the job and more."

"Inspected, all 4 bedrooms,Basement,Living area all joined Living/Dining /Kitchen. Took air samples inside and out. Kept remarking how clean basement was , No mold there, House a little dusty from living on county road, here approximate 2 hours."

"They did a great job, and finished early."

"The process started immediately. They came right away. They tested the surrounding areas for water and found reasonable amounts under the kitchen sink and little to no water in the basement. They set up a dehumidifier under the sink for one night, cut a hole in the bottom of the sink cabinet, and continued for two more nights. They then decreed that the sink area was good and wanted to proceed with plans that would cut a large hole in the basement to test for further water damage. We said no. Other than asking to sign an unexplained form that just highlighted the signature part and not the contents of the contract, there was no written explanation of plans, steps, and pricing. I felt like I was in a hospital where you were asked to take action in of emergency with no specific indication of cost. When I stopped the process to share concerns about cost, I was told it was too late for insurance to cover it, and that they had a 5-star rating. They gave me a verbal estimate of 1,500-5k."

"I can’t recommend this team enough. Andy and Ben went above and beyond after we had flooding in our basement. 10/10 service, pricing, and customer care."

"Job well done. Very professional and excellent quality."

"Highly HIGHLY recommend Spencer and his team. I had been having some severe respiratory issues for several months after a water damage and his easy to read test results confirmed my suspicions of mold. He immediately contacted my insurance company to advocate for housing arrangements for me and my pets. The treatment was quick compared to old methods and my health started making huge improvements in just a few days time. That alone was so worth it - beyond grateful to be getting my home and my health back."

"Wish I could leave 0 stars. Save yourself the headache and DO NOT HIRE this company to do your home inspections! Michael missed over 4 major natural gas leaks in an outdated gas line as well as major bathroom plumbing issues. Bathroom now needs work because of old galvanized plumbing that is mixed with copper and PVC leaking into crawlspace. Michael reported that all plumbing was copper and indeed there was not any galvanized plumbing. False! Repairs exceed over $8,000+ worth of parts and labor for both of these projects. Even though this was a major bargaining/repair oversight prior to closing, it could have been much, much worse. Me, my friends and/or family could have been severely injured in an explosion. Someone could have even died from this negligence! When I called a plumber to check out gas smells, there were leaks so bad the soap bubble tests looked like something out of a science fiction tale. There was absolutely no apology or attempt to apologize or to correct the situation. Metro Inspection could have said something like, "We are so sorry. What can WE do to make this right!?" Most companies do everything they can to help their customer. That didn't happen. They simple ignore me and contacted me only when I mentioned I would be leaving behind negative reviews. When Mike contacted me, he said things like, "You [and your realtor] knew I was not going down in the crawlspace, the gas leaks weren't there before there happened after the inspection, and we are not responsible for this because you know that we checked." At least two of the gas leaks occurred outside of the crawl space, actually in the garage, something that was lazily and neglectfully overlooked. They leaks weren't even in the crawl space as Mike argued. Customer service doesn't exist with this company and they simply blamed me and my realtor instead of correcting the problem. I feel rotten, upset, and extremely disheartened after the phone call. I requested that the gas line be paid ($3,900!) as well as a refund as a result of this company's incompetence and negligence. I requested that Metro Inspection contact the warranty service and the plumber to HELP ME OUT and get this sorted out as the warranty is only paying $500 of this bill, supposedly. This didn't happen either. No one helped me. To boot, when I requested a refund from Metro Property Inspection, they sent me a bunch of paperwork with legal jargon on it saying things like omitting liability in order to receive my refund back. That won't be happening. I am planning on holding them responsible. Absolutely abhorrent, vile, and repulsive business practices from this company. I have never in my life been blamed as a customer for a company's oversight. A major gas leak and it's the customer's fault?! Save yourself the nightmare these people will put you through and DO NOT HIRE THEM! I am a full-time educator and I have been dealing with this for months now when I come home. **Go someplace else whatever you do!! DO NOT HIRE THIS COMPANY!!!!!!!!!!**"