Get matched with top central a/c service or repairers in Loveland, OH

"Great service, super easy to work with."

"I called Watkins at 5:00pm to report that our air conditioner wasn't cooling.  I was told that all technicians were busy but they would call as soon as one became available.  Within 30 minutes a truck was in our driveway!!  The technician quickly diagnosed the problem, had the part (capacitator) in his truck, and completed the service within 45 minutes.  Total cost, including after-hours service call, was $305.12. <br>The first time I called Watkins was in 2014 when a competitor (that I had used for semi-annual maintenance for almost 20 years!) told us we had a cracked heat exchanger.  The cost to repair was very expensive so I called Watkins for a complementary second opinion.  The Watkins' technician told me this competitor was famous for this heat exchanger "scam" and found no problem whatsoever this our system.  I knew then that I could trust Watkins and would definitely use them in the future.  Today was that opportunity and I have nothing but high praise for them!! <br> <br> <br> <br> <br>"

"Logan Services did a great job from beginning to end. Our propane furnace started failing after 25 years. I had the company out that installed it and they were able to get it to limp along, so I was not in an emergency situation and could shop around. I called five companies and had two more respond from a internet request. Of the five, two never returned a call. One came out and never did get me quote. Of the four bids I got, Logan Services was in the middle. I spent time with each person that came out and talked about what would be best. One spent 5 minutes, another about 10 minutes and the third about 30 minutes. Tyler H from Logan was very diligent, taking pictures and doing measurements and answering my questions. He took his time and ended up spending 90 minutes with us making sure he answered our questions and giving us pricing options before he left. I called him several times after I had gotten the other bids in and he was always patient answering my questions as we decided between a conventional AC unit or a heat pump. We decided to go with a dual fuel system with propane and a heat pump. The installers Ben, Chris and Ryan reviewed everything before starting and showed me how to work the new thermostat when they were finished. They arrived at 10am and didn’t get finished till 8:30 in the evening. It was a long day for them, but took time to answer my questions as we reviewed the thermostat programming. Having owned my own business for 25 years, I know the type of service and standards that I want and the people at Logan Services really delivered."

"I can always count on Schneller-Knochelmann service to be on time, Professional, and a courteous technician. They do a great job of explaining details of service repairs"

"The Pros: While Extreme did call me shortly after I asked for a quote, I missed their call and didn’t call them back until late that afternoon. They still managed to get a technician out to my house to quote me that same evening. The technician who provided the quotes didn’t try to sell me on anything. He just gave my HVAC unit a quick once over and after a brief discussion provided me with a quote. The price I was billed matched the price I was quoted and the pricing was competitive compared to other quotes I received. This isn’t always the case with contractors, so always – get more than one quote! I was level set that the install could be either the following Monday or Tuesday and they were able to begin the installation on Monday. The installation team arrived as promised. They were friendly, worked quietly, and took care to respect my home while they were working. My old HVAC system needed disposed of and they had to fabricate parts to fit my utility space and both were handled well. The work space was cleaned up, the installation team closed our back yard gate when they left which is of importance to me because I have pets, and they took time to explain everything they did. In addition, they gave me advice on how best to maintain my unit and what I could expect with the service plan I’d chosen for the product I purchased. Weeks after my HVAC installation was complete, I had an issue with the A/C unit (see below). Extreme was quick to get a technician on site to address the problem. They were on site within a few hours of my phone call which in the contracting world is pretty fast. In addition, there was no charge for the visit. Room For Improvement: The installation team didn’t call when they were on their way. They were within the promised window, but it would have been good to know when they were en route from their previous job. The installation took most of the work day which I chalk up to my installation team had journeymen who were still learning the ropes. It’s not a ‘con’ rather it’s just something their newer techs need to be mindful of. About 2 ½ weeks after my A/C unit was installed it stopped working. It required service due to firmware needing an update and low refrigerant due to a leak in the A/C line. Both issues should probably have been addressed by the installation team. I’m not listing this as a “Con” because I was level set that they were journeymen and I didn’t object. Working out kinks in the system comes with the territory with any piece of engineering – but they should be mindful going forward to check for firmware updates and test for leaks in the coolant line after install. The Cons: Two words – customer service. A call taker should NEVER say the words, “If you’d have let me finish…” nor should they ever talk to you as if you were a child. This shouldn’t dissuade you from using Extreme because I’ve found that soft skills are lacking just about everywhere I go and in every industry I come in contact with. Overall Impression: I highly recommend Extreme One Hour. They act with integrity; they appear to be tirelessly working to gain customer trust through professionalism, communication, hard work, and (mostly) friendly interaction; and when there was an issue, they were quick to identify the issue and resolve it. These are all key benchmarks of a solid organization and I’m confident that all my HVAC needs will be met for the foreseeable future. Date of Original Install: 6/24/2019 Date of Repair: 7/12/2019"

"I called Cincinnati Heating and Air Conditioning to give me a second opinion on a cracked heat exchanger reported to me by a tech from Schneller/Knochelman. Cameron came out and thoroughly checked out the unit and informed me it was fine. CO levels normal. Not the 600+ ppm reported to me by the other tech. Even better than finding out I didn't need a new furnace or expensive repair there was NO CHARGE for a second opinion! Cincinnati Heating and Air Conditioning get my business going forward. They rock!"

"Mr. Helton is knowledgeable and clearly explained problems and recommended repairs."

"Brad is current on the latest technology yet experienced enough to fix the old stuff. What I like best about him is he will fix it and not upsell. He is very thorough and professional. His skills don&#39;t stop at HVAC either; so don&#39;t worry about hiring someone else if there is a little carpentry or plumbing required."

"Excellent timely service and spotless detail work! Will be using their service again!!"

"I had an old furnace which Corey checked and found to be unrepairable due to holes in the heat exchanger that he showed me. My decision was to replace the 22 year old furnace. The work was performed quickly and efficiently and is working well. I am very happy with the services performed."