Get matched with top doors installers or repairers in Manchester, MD

"I called Jeff to request a replacement of an existing leaking set of french doors.  Jeff had an estimator on site within a couple days and preliminarily found significant water damage & rot damage to the floor.  A plan of action was developed to replace the door with a patio door, replace the damaged subfloor & the framing if after the old door came out more damage was evident.    The doors were originally installed incorrectly which damaged both the door, floor, and framing so we requested a replacement with a sliding glass door.
Within a week, the project was completed in a timely, professional, and high quality manner.  The installers were respectful and cleaned up well after the job was done.  They also took the time to show me specific issues that created the leaks in the first place and explained the extent of the damage.  They replaced the water damaged framing and floor that were covered up by the existing set of doors and made sure that the new door installation was done correctly.  The end result is that we now have a beautiful door with the peace of mind that it was done correctly.
This is the 2nd job I have used Homecraft for and will continue to think of them first for my home improvement needs.
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Why choose ROI Construction? Our Gold Standard guarantee is 100% customer satisfaction, 100% of the time! - It's that simple. No need to keep looking for “Contractor near me,” we are the top local Maryland and DC family owned Exterior company (est. 1974) that delivers the best results and a positive return on investment in the area!\n\nROI also does a final walkthrough of every-single-job to ensure that we deliver a superior finished product for every ROI customer!

"Tech showed up on time, fixed the door, and left.  Not pushy on additional services.
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"My primary complaint is cost and not service. The service provided was very good. Precision Garage Doors were able to come out promptly on the next day (Saturday) after I called them at 4pm on a Friday. The technician replaced the torsion springs and even repaired a few minor items on our garage doors at no additional charge. The technician was friendly and seemed knowledgeable. That being said, the price that they charged for the torsion spring parts. The labor charges seemed reasonable, but they wanted to charge $250 for *each* torsion spring. I could not find online anywhere where a torsion spring cost more than about half of that ($125). When asked why these torsion springs cost so much, the technician was sort of vague. In following up with the company, I generally got the run-around. They could not provide the manufacturer's part number, and the manufacturer that they use only sells wholesale and will not disclose the price that they charge. No one could really justify the outrageous price that they were charging for the parts, but I needed my garage door fixed as soon as possible, and I didn't have time that weekend to fix it myself due to other obligations. Overall, if you want the problem fixed promptly and properly, and don't mind spending a lot of money, then Precision Garage Doors will do the job for you. If you are handy enough to install torsion springs yourself, you would save a ton of money."

"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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"Very well, he contacted me immediately, came at agreed upon time. Repaired damaged wood, and cleaned up afterwords. Good worker."

"We worked primarily with Connor, Mike and Jack to have all the windows and doors replaced in our DC row home, as well as having our back doorway turned into a large bay window and former window turned into a doorway (substantial masonry work). We had a lot of questions about the masonry work beforehand, and both Connor and Mike came out to our house multiple times (once with the mason) prior to signing a contract to walk us through the process. Connor and Mike were incredibly patient and helpful as we went back and forth via email over a span of weeks to ensure that we were 100% confident in the products we ended up selecting (Sunrise Restoration windows, ProVia doors). Connor’s communication was consistently exceptional, we would always get a quick response to emails/texts/calls and were regularly updated on the status of our order (delayed due to COVID-19). Connor was even able to provide a long-term financing option at our request. Once the products had arrived, Jack arranged our install dates and set expectations for the work. AWS showed up with a large crew of 10-12 workers who were all respectful, friendly and thoughtful as they maneuvered swiftly throughout our home. Connor and Jack were present to oversee a lot of the work, though the crew needed little direction. The speed at which the team operated was impressive, and the quality of the install did not suffer as a result. Although we had purchased inserts rather than full tear replacements, some of our window frames had deteriorated and AWS replaced the damaged wood frames without hesitation. Given the small size of our home, we weren’t able to get much done while the team was working but luckily my partner and I both had work off during the two install days. During the installation we realized that one of the initial door measurements had been off, and Mike very kindly offered to order a correctly sized replacement door at no cost to us. A couple months after the initial install, Connor and Jack returned when the replacement door was ready and also inspected all the windows and doors to ensure that everything was perfect. I cannot overstate the level of dedication to customer satisfaction we experienced with AWS. As I said, this was not a small job and we could not be happier with the final outcome. Even when unexpected challenges arose along the way, Mike, Connor and Jack put our wants and needs first in determining the appropriate solution. AWS is a truly professional operation, and we’d highly recommend them to our family/friends/anyone considering new windows or doors."

"Our old garage door quit and Beltway Garage Doors responded very quickly. I would recommend them to anyone. Great company, outstanding serviceman & department. Use them at every opportunity. Very responsive and on time."

"We engaged American Kitchen Concepts on a multi-room renovation of our kitchen, dining room, family room, and laundry room. Dan worked with us before the project to accommodate our completion date requirements. Dan's team gutted the 45 year old kitchen, removed several walls and installed flooring in 4 rooms. It was an ambitious undertaking particularly due to some pre-existing conditions in the foundation and sub floor. Dan's team was professional, courteous and as accommodating as possible during the 6 week project. Dan himself was very involved and responsive to questions throughout the project. Some significant additional expenses beyond the scope of the contract were identified during the project and agreed upon as necessary for successful completion. The details of these costs were not articulated until completion of the project, and we would have preferred to know the specific details at an earlier stage. We are VERY pleased with the resulting kitchen and quality of the workmanship which achieved our original project vision and expectations!"

"The person who supervised  and handled the installation impressed me greatly .  (I think he was Mr. Chan, but I may have the name wrong.)  He was extremely efficient, knowledgeable, and professional.  I would certainly want him to manage any other business I might have with the company.
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