Get matched with top water heater repair or service pros in Mansfield-Depot, CT

"The Water Heater Medic responded to my inquiry within 15 minutes. We spoke and confirmed a price and installation/removal for 2 hours later as the had the heater we wanted in stock. Fast, professional and friendly. I highly recommend them."

"The job itself was professionally accomplished and I was always informed of progress and cost as he proceeded to do the job. My only concern is with the office that scheduled the job, as it was rescheduled twice before the plumber actually arrived. However, the office expressed their apologies to me personally, also in a professional way."

"Joe responded quickly to my request & was here to do the job within a few days. He did exactly what we needed to fix our problem at a reasonable price. Would definitely recommend !"

"Would definitely recommend and use them again for plumbing repairs and service"

"Our water heater started leaking on a Sunday. I waited til Monday morning to start calling plumbers. I wanted a hot water heater with heat pump that would be eligible for a $750 rebate thru Energize CT. Fred was not familiar with the program, but made a few calls to gather info, called me to discuss and then ordered the unit which was delivered later that day. Unit was installed next morning. Fred was great to deal with, communicated with me throughout the process & did a fantastic job. I even asked for a quote to install a sink in my basement. I highly recommend him to anyone in need of plumbing services."

"Woke up to a flash flood in my basement that never floods. Technician got to my place within an hour of calling and had a new sump pump installed by early afternoon and the water drained out. It was stressful - the water was coming up fast and they dealt with it quickly. The lead technician was professional and courteous."

"The team from Sophisticated Services was able to quickly clear the blockage and provide video evidence of a crack in the line at a highly competitive price. These guys are professionals in every sense of the word, and I would hire them again in a heartbeat."

"I rated them B for responsiveness because the first time I called I was told they would call back and they did not. As you would expect the price was too high. They ended up tightening a union of pipes and testing to see if it leaked. The first time it was tightened, it did leak and they went to replace the part. A second tech tightened it further, retested and it did not leak.Not sure why the first person didn't tighten further. So the question remains; is the problem solved. We will see when the heating season begins. The techs were young, personable and seemed knowledgeable and willing to answer all my questions. They spent over two hours here, some of it waiting to get the heating up for testing. Had a $50.00 coupon or the cost would have been over $400."

"I try to leave reviews on every business that I’ve been in contact with. I can say that this company, “Joe the Plumber” in CT (a Perras Family Co.) is simply awesome. I had used them years ago on my first house here in Glastonbury. They were great then. Maybe 10 years later (this morning) we woke up with no water on our ‘new’ home (24 years old), also in Glastonbury. I called the first number I had on my iPhone at 7am (spoke to a very professional person named Willy) and within 3 hours Wayne Perras (the service tech) & Co were here addressing the problem. After 24 years, the well pump gave out. It was in a 400 feet-deep well. They completed the job in 5 hours. I didn’t have to wait until Monday, which was one of my concerns. Wayne was very straight forward. No BS. Gave me the quotes. I agreed, since it sounded reasonable. I had changed the pump on my other house (not as deep & smaller pump) so I knew around how much it would cost. Wayne was great, knowledgeable and had a friendly and respectful disposition. I will certainly use them for another related project this Summer. I truly & honestly recommend this family company. It was a Godsend that the first number I had on my phone was for Joe the Plumber (the Perras)! THANKS GUYS!"

"Never received quote for the service. They contacted me ask for a picture of the old boiler which I sent but never was contacted by them again."