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"Price and service were good. However their pricing method is not transparent. Enoch will ding you big time for small parts needed to install all water heaters. (Note: Enoch disclosed the potential for these charges in the fine print of their bid). For instance, Enoch replaced the water pan... it?s a $5 part at HD and they charged me $40! Same story with some flex tubing... It?s clearly a way to present competitive bid and ?sting? the customer at install... Enoch, just put it in the initial bid! I would have paid them on receipt of the bill but made them wait a few weeks because their pricing practices."

"The plumber that i called to help me repair and replace my water heater Noah Grace, he was very kind honest and respectful he let me know what i was really dealing with without the big and scary horrors. He made it easy and fast with doing it in the same day from when i called i will for sure be using family grace plumbing in the future and i recommend to call on him not just because he’s a nice guy but because he made me feel like i was family."

"The plumber that showed up was polite. Listened to my issue and got right to work. Wade was our plumber."

At Juan & Only Plumber, we pride ourselves on being more than just a plumbing service. We are a dedicated team of professionals committed to providing top-notch plumbing solutions to the Austin, TX community. We deliver reliable, high-quality plumbing services with a personal touch.

"The installation went well. Justin from sales is awesome and took all the inputs and scheduled the installation appropriately. The installation team Doug and JD are excellent. They worked very hard in the hot sun and installed very patiently. Very cooperative, cleared all the questions we have. We had an issue with the drainage of the purifier as it occupied our washer and dryer which prevented our washing machine installation and Costco denied the installation. But upon contacting prostar Doug or JD came and resolved the issue in no time. He installed the washer and dryer as well. Really appreciate the team and their services.."

"Hired these folks on April 27, 2018 to repair several leaks in the old roof of my commercial sized building that has my home and 5 apartments. They showed up on time, and did a thorough job, though they told me we needed to wait until the next rain to verify if everything was okay. When the rain came there were no more leaks, and the price for the job was very affordable. Would definitely hire again."

"It went beautifully. Not only were the plumbers courteous and knowledgeable, the work was excellent. Their attention to detail was amazing! I would highly recommend them."

"I call several plumbers with the best review ratings that were nearby and Legend Plumbing had the best price for the Water Heater Replacement and were the only company available for immediate installation. The other companies I contacted, told me that they were booked until the following Monday or Tuesday. The company owner, stated that he could be at my home within the hour and he was. He and his assistant and crew were able to remove and replace my water heater in an hour and were patient and courteous with my numerous questions. I highly recommend Legend Plumbing and will use them again for any future plumbing issues."

Texas Pro Solutions is a 100% minority Christian owned business who specializes in water extraction and damage work. We also offer offers plumbing services and professional carpet, tile, rug cleaning. Owner Scott Hill started his apprenticeship in 1990 and has proven to be a leader in the industry as well as providing reliable customer service at 100% satisfaction guarantee! 24 hour emergency response is available for Plumbing & Water flood removal at 512-568-6651 & 512-539-6206 or 512-295-4291.

"We contacted Great Grout Tile Care through their website and promptly received a phone call and had an appointment scheduled.  The contractor, Giovanni Pipitone, arrived on time to assess the work needed. Giovanni spent considerable time showing us hands-on what was going on with the tile and grout in our double-sized shower. He alerted us to the possibility that there could be water damage to the wall behind the tiles so we wouldn't be caught off guard if additional work needed to be done. 

On the day the job was to start, Giovanni and his team arrived on time and the team promptly began working. This was a big job, so work continued into the second day.  However, at the end of the first day, we found that the team left the bathroom clean, accessible and free of work materials. (Thankfully, the walls were not damaged behind the tile; so although we were prepared for a major repair job, it didn't need to be done.) The job was finished on the second day, and when we went to check it out, we were extremely pleased.  Our tiles looked great, the grout was beautiful, and everything was clean and spotless, including the shower doors. The new grout around the fixtures, soap dishes and faucets made it look almost new. Because that job turned out so well, we decided to have the hall bathroom grout repaired too. That job was also completed seamlessly and looks beautiful.

One of the things we most appreciated about Giovanni's interaction with us was his ability to listen before speaking.  He actively listened  to our concerns and actually heard what we had to say before he began asking questions and offering comments.  Sometimes contractors are so eager to give a response it has left us feeling they didn't really hear our concerns or understand what we were saying. That definitely was not the case here. Giovanni was knowledgeable, professional, pleasant, polite and a great communicator. 

We received other bids that were lower, but we were impressed with Giovanni's knowledge and professionalism. When someone is working on (and in) your home, it's important to be able to trust what they're telling you.  No one else took the time to explain so thoroughly what needed to be done and why. So, yes, we paid slightly more for these jobs than if some other contractors had done them.  But we don't know what kind of job the "other contractors" would have done.  Great Grout's price was good, and we are extremely happy with the outcome. We don't hesitate to recommend them.

 

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