Get matched with top swamp cooler service or repairers in Mercer Island, WA

"Jim did a great job of informing me of what he was doing, diagnosing the problem, and recommending options to repair or replace our heat pump."

"Of the eight companies who bid, Greenwood did the best assessment of the somewhat quirky situation my old house presented. The estimator came just a few days before the big freeze in January, and they were able to schedule installation within two days. Once the installers were on site, there was some confusion re where various components would go, but a phone call to the company cleared that up within an hour. From then on the heat pump installation went smoothly and professionally, the electricians did a quick and effective job of hooking it up to the service, and the site was left clean. I did not understand at first how to operate the thermostat, given that the Mitsubishi owners manual was of limited help, and per my request a rep from the company came out a few days later to give me a tutorial about what the range of settings can do. From then on the system has operated flawlessly and lives up to its reputation."

"Lead plumber Mitchell, did great service with even better follow up. As with a lot of services, it comes down to the actual person with which you interact. Mitchell handled a drywall repair issue related to the installation by taking personal responsibility and action to cover the cost himself. Seatown plumbing manager initially said they were not covering the repair, but after speaking with Mitchell this morning confirmed that Seatown will reimburse him for the cost of repair. Mitchell exhibited a high level of competency in his work, and an equally high level of character."

"Excellent! Arrived on time, and was polite, helpful, and performed repairs in the time estimated, and at the quoted price."

"Our Heat pump was not providing cold air so I called for a repair person to come out and fix it. Evergreen was able to provide me same day service which was impressive and the tech Alec Smith was very professional and skilled. He had the main issue diagnosed within probably 20 minutes and had a replacement part on hand. My complaint with Evergreen and this is probably common throughout the industry is the markup they put on those replacement parts. I needed a dual run Capacitor for which I was charged approximately $175 dollars. After doing a little research I found that this is a $21 part from Grainger or Amazon. That's one **** of a mark-up. I can tolerate a mark-up because of the convenience but I feel 800% is excessive."

"I won't call any other heating or AC experts ever again. Twice now, I've had incomparable experiences. I had another highly reputed company come diagnose my failed furnace and provide an estimate, but AirPros' price for the same part and repair was much more reasonable and furnace repairs are not cheap, so the difference mattered significantly. AirPros also treated me like family. Go with this family business, you will be happy."