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"The only positive so far is the promptness of response. Charged for work not completed: The first technician dispatched on September 3 simply did not complete work for which I was charged. I was charged $456.33 for replacing a wax ring and rebolting down the toilet. The area was not drying and upon close inspection, we discovered the leak was still active. The second technician immediately noted that the toilet was not properly revolted - it was loose. The wax ring had NOT been replaced. He replaced the wax ring and reset the toilet. May have completed unnecessary work: the technician ran a cable line to "remove a stoppage". My husband had already done that task, which he was advised of when he arrived. Claimed it was necessary as the sink Sheetrock was wet and blockage could also cause the leak. Expensive. Total was $1378.80: It was $351.05 for diagnosis. The falsely charged wax ring replacement was $456.32. They charge $433.68 to remove a stoppage in the sink. "

"Joe was great."

"Lester is amazing! Polite, clean, efficient. We look forward to giving Lester more of our work! He is such a professional 5 stars!!!"

"Scott was great. Came out within 2 hours and had my sink ready to go in under 30 minutes!"

"Done great job"

"Mario arrived at the scheduled time. He evaluated the problem and informed me about what was needed. Mario quoted a price which I felt was reasonable. He picked up the new toilet and installed it immediately. Mario cleaned his work area. Mario is a friendly and professional. It was a pleasure to have him complete the work in my house. "

"Selvin of Propipe plumbing was very courteous and got the cartridge to fix my leaky bathtub faucet. He fixed it right and charged a very reasonable amount. I had hired Varsity the year before and they charged twice as much, and the faucet still leaked after they left."

"Efficient, knowledgeable, explained clearly, fair price. Overall GREAT!! Highly recommend Would use again in a minute!"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."