Get matched with top water heater repair or service pros in Middletown, IN

"This happened on Sunday. Response was excellent and technician was knowledgeable and very helpful and thorough. His name was Austin. Price I can’t really judge—since I wanted it fixed (replace water heater) immediately I didn’t shop around."

"The technician Ben was courteous and prompt, and quickly completed the annual maintenance on my heat pump system. He was thorough and professional, pointing out potential issues to keep an eye on. I've always appreciated the terrific service from Star and will always use them for my heating and cooling needs."

"Contacted Hope Plumbing on a Monday morning and they were able to provide the estimate and installation the same day. Ryan was friendly and professional. Our water heater was under warranty so he was able to pick up a replacement using the authorization code from the water heater company. GmWe are glad to have hot water again!"

"Said I needed to approach city or county about repair as it was their responsibility (water run-off drain); suggested I might even need to involve the Mayor's Action Committee (implying he didn't think the county/city would "get around" to the job without taking it to the mayor.) "Oh Good!" but probably helpful, knowledgeable advice!"

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I was initially happy with their work. They explained all the problems with the drains and gave me an accurate estimate. They finished the work in a timely and professional manner.

The issue is that the work was done in the winter when the ground was frozen and snow covered. I have spoke to them several times in the past 3 weeks now that the ground is thawed and have been given dates they would come out and repair the groundwork. I have several holes in the yard, one being almost 3 feet deep. I have been scheduled for repairs but to date they have not been done. I'm told each time that they encountered a job that took longer than expected.

If they do the repairs I will come back and amend this review. But at this time could not recommend this company.

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"Very fair pricing, and personnel was attentive and pleasant. Found Al Hopkins Plumbing through Fishers Chatter Facebook social page. Replaced a 9-year 40/gal water heater with a 50/gal Bradford Defender, plus expansion tank to help increase the life of the water tank. Thank you, Al! You're the best!"

"The best "consultants" in their trade.  I was looking for the best performance through state-of-art design, engineering, product selection, and installation.  They did not fail.  Timmons and "Water Engineering Excellence" belong in the same sentence.  
Their recommendation of equipment were no brainers.  The value offered by their top of the line water treatment equipment exceeded what was available through competitors.  Honestly, our job went out for bid.  Timmons offered, best prices, guaranteed performance, best warrantees, and unmatched professionalism in design and installation within our mechanical room.  If we do another building project or need water conditioning expertise for any of our properties in the Indianpolis area, Timmons gets the call.  I won't even bother with competitive bids.  These guys are conscientious, honest, fairly priced, and though I haven't gotten to know them personally very well, consider them a vital partner in the success of building our new home/offices.
Dr. Balog
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"The technician that preformed the service(s), Austin C. (Plumbing Pro), with Service Plus Heating Cooling & Plumbing, was professional, knowledgeable, friendly & efficient. Initially we were just looking for someone to change our kitchen faucet with one we had already purchased. We decided to go with Service Plus because of there good rating on Home Advisor. After Austin changed our kitchen faucet he spoke with us about there, Service Plus Heating Cooling & Plumbing, maintenance program. He explained that if we signed up for the maintenance program with them today, a free water heater flush & fill came with it. At least I believe it was free? I could be mistaken about that? We had been looking to change from our current heating/cooling/plumbing companies maintenance program to someone new because we were just not happy with them. So, it was perfect timing for us to make the change. While Austin was draining the water heater he noticed calcium & pieces of metal. He showed me the calcium & pieces of metal coming from my water heater while it was being drained, and also explained to me what the reason(s) for it was. Come to find out our water softener was not working properly which caused the problems with the water heater. We could have waited until the water heater actually stopped working, but decided to just change it now before it failed and we didn’t have any hot water. We also decided to replace our current water softener since it was not working properly and Austin noticed that there was no brand name or sticker from the original installers. For all we know, it could have been a used system sold to us as new. Either way, it wasn’t working properly so we had it replaced by Austin with Service Plus Heating Cooling & Plumbing, Inc. Needless to say, we highly recommend Service Plus Heating Cooling & Plumbing, Inc. & hopefully you will have Austin, or I’m sure any of there professionals, help you with your heating, cooling and/or plumbing needs."

"We have a service agreement with them. We like them and that's why we went ahead and got a service contract with them. They do the heating, cooling and the water heater. They come out 3 times a year. It's either $159 or $179 a year, somewhere in there."

"I had called Andrew previous to the installation because I wanted to know about the new water heater; how well it was insulated, would it heat  cycle  less often than my 30+ year old heater, thus saving gas and would the pilot be easier to light than the old one, which required literally getting down on the cold, basement floor to light it.  All my concerns were answered  with professionalism and respect.
Andy was a very professional person/plumber/installer. He and I had a pleasant conversation throughout the installation process as I learned more about the process and my new water heater.  We even talked about soldering copper pipes, something I learned about doing many years ago, but which there was no need to do thanks to modern plumbing connections.  Watching Andy, who is a strong young man, haul the old water heater up the 9 steps to my garage and out to the truck where he would carry it away for disposal, made me even more thankful I/we had decided to replace it, it must have weighted close to three hundred pounds!
Andy was very professional and cleaned up any and all mess left after the installation, including wiping up spilled water from the pipes off of the new water heater, The install was estimated to take two hours but from arrival to departure took slightly over 90 minutes.  Very efficient.
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