Get matched with top water treatment & purification system installers and replacers in Middletown, NY

"Remarkable Water Solutions did a great job. We now have a system that provides soft water without the hassle. Mark came to our home, evaluated our current system and did not try to sell us anything we didn’t need to replace. The work was done professionally and efficiently. We would recommend this company and give it 5 stars!!"

"Installed a multistep household water treatment system."

"I have used this company for years. Mitch the owner and his crew are wonderful. Excellent technicians, reliable, punctual, knowledgeable and just nice people. They will be there in a heart beat for emergencies and make sure everything is working perfectly. I have used them to install and service my split duct a/c and repair my heating system. I would not use anyone else. They explain every detail of the service or repair so you understand the work they did. They are the best!"

"The installers were very knowledgeable what they were doing they showed up on time and made sure I understand the system fully before they leave I will definitely recommend them in the future"

"They just installed a heat pump system and water heater. Jared provided invaluable information about the options and supervised the work. Ray handled all the arrangements and paperwork. They were highly professional and client service oriented. Installers were very clean and responsible. Highly recommend."

"Nate called me quickly after my request had been submitted for a replacement 40-gallon natural gas hot water heater. Nate made an excellent first impression; as I spoke to him on the phone, I knew he knew what he was talking about. The heater was installed that day with meticulous attention to detail, and the price was below the initial quote."

"Kevin was amazing throughout the entire process. His expertise guided us in the right direction and we had our system installed in no time! I would highly recommend Smooth as Silk to anyone considering a water treatment system."

"Issues with water heater (silt and brown water). Contacted ASTAR with this plumbing issue asking that a plumber be sent out. Sent HVAC tech who was not knowledgeable about this issue, although this is not to disparage the tech as he may be wonderful for HVAC. My husband told him he thought we needed new anodes but was not sure. Tech left and placed order for anodes. When the anodes came in, we received call with installation date and time - Tues 04/26/22, 12:00PM-5:00PM. Kept the afternoon free for the tech by scheduling an app for that morning. Monday the 25th, call from the original HVAC tech stating he would be here on the next day. I asked why they were not sending a plumber. Said he was trained in plumbing also, but I questioned why he could not diagnose the problem when he was here, and that I would like a plumber. Said ok, he'd let them know. My husband called later that same day with a question, and confirmed the time, 12:00-5:00. The following day, I was on my way out the door for a 10:00 app when my husband forwarded to me a text stating the tech was on his way. I called the office and reminded them that our app was for the afternoon and I was on my way to an app. Sorry, but he needs 3 hrs for the replacement of the anode so needs to come now. I reiterated that I was on my way to a 10:00 app and he needed to come at the stated and confirmed time. Again, sorry but he must come now and did not know why we were not informed. We could reschedule for next week. NO! I rearranged my day to accommodate them and I expected them there no earlier than 11:30, at which time I was sure I'd be back home. Put me on hold and another women answered who I believe was a supervisor. No idea I was being transferred. Explained again and was greeted with a condescending and patronizing attitude....I apologize for the inconvenience but he must come now, not at 11:30 or 12:00-5:00. No concern for the fact that we were never informed of their change in time, or that I would scheduled an app't that I now needed to cancel just minutes before my arrival time. In the long run, I was forced to cancel my app't in order to have the silty, brown water corrected as we'd been living with it for several weeks already. The plumber was very knowledgeable and professional, taking care of the problem. He spent time testing the water and filling the tub mid-way in order to visually see the problem (something the HVAC tech did not do. He merely ran an inch or so of water and said it was not happening for him, which wasn't true since I'd informed him that it happens when the tub is filled quickly to capacity, not just an inch or 2). Noah also called the mfg of the water heater in order to help diagnose the problem. No other issue with the water so far, but we will see as time goes by since our total bill was for well over $800. Noah is the only reason I am giving 3 stars. I also do not blame the original HVAC tech for not knowing how to diagnose as this was not his area of expertise, although I was still charged the $200 plus tax for a diagnosis. The office supervisor/manager was unprofessional; uncaring; patronizing, rather than making it right. For that reason alone, I would not recommend this company. Also, if you are having a plumbing issue, be sure to insist upon, and verify that you will have an actual plumber, not an HVAC tech."

"Their technician was friendly and knowledgeable (plus our dog loved him!). He explained everything he was doing and finding clearly and cleaned up after himself."

Have been in business for over 30 years, we specialize in on demand heating units, water filtration systems, water heaters, all types of repairs, etc.