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"Basement waterproofing and egress window"

"We hired LUX to repair the foundation on our detached garage. Adam's crew arrived early Monday morning. They were pleasant and professional - really nice people. They worked steadily all day. They arrived early Tuesday morning, and waited for the county inspector to arrive. Once the inspection was complete, they promptly completed the work. We would definitely recommend LUX."

"The order for what areas were to be filled was incorrect but the crew fixed the issue ASAP. Filled the void under drive and leveled the walk way. Did good work!"

"I highly recommend NV Waterproofing & Foundation Repair! The work crew, Alfredo, David, and Javier were excellent! Alfredo Hernandez, the Foreman, kept me updated every step of the process, thoroughly answered every question I had, and addressed all concerns with expert problem solving and skill. These three men were in my home for a couple weeks doing extensive foundation and waterproofing work. They were always professional, courteous, and kept the work space clean. I was able to leave home for appointments with full confidence and trust in this crew. The sales manger, Brendan Feehan, was incredibly knowledgeable as well, and was able to solve every problem with my complex foundation and waterproofing issues. He was accessible to answer any questions I had throughout the process, and available to stop by as needed. Brendan is professional, helpful, and an expert in this profession. He's not just selling products. He understands the complexities of old and new construction"

"Bobby and the Fortress Techs were very professional, considerate, and thorough. The difference we feel from the crawl space insulation from before to after is amazing. Within just a day or two that musty smell in the house that was coming from the crawl space was gone! Bobby kept us informed throughout the entire process and finished the project on time. I would highly recommend Fortress Foundations Solutions to everyone; we were extremely satisfied with the outcome and the high quality customer service we received."

"Capital Paving installed a new driveway for me. They did a great job! I would highly recommend them."

"I have a large yard about .75 acre and needed help with leaves this year. Legend responded to my request with an emailed estimate and scheduled to perform the work within a few days. The work was done well and on the day scheduled. Once work was completed I was emailed an invoice and I paid online. Legend was very responsive to communications and during the pandemic an excellent contactless service for leaf removal."

"It went great! Joel came out to my property to do an estimate right away, gave me an amazing price and was able to pour over my existing driveway and then run a new driveway all the way to the bottom of my property to my Detached Garage. The crews were very professional, the owners were involved in the paving process and they even ended up paving an extra area that was not a part of the original agreement with the leftover asphalt they had. I already recommended them to a neighbor as well as a colleague of mine. They are very reasonable, easy to deal with and kept everything very simple. I will definitely call them to reseal the driveway as the years go on."

"They showed up when they said they would, finished when they said they would, my patio looks awesome and I could actually afford it!!!"

"Given that this company has an A rating, I was appalled to discover that John was not upfront about his subcontracting and permitting practices.  We questioned a very large line item on the contract for "permits" and were told that in addition to the actual county fees, they needed to cover other "expenses" associated with the permits.  Huh?  In response we were told we could pull permits "in our name" and would not be responsible for Suncrest's fee.   We agreed, though now I know I wasn't exactly clear what he meant by "in our name".  When I first applied for the permits using Suncrest as the contractor, I was told by the county they are not licensed to do plumbing or electrical work.  I thought that was strange since my husband and I both remember John saying they do not use subcontractors.  John got very nervous and defensive when I asked him about this.  He told me they do contract out this type of work, though interestingly he could not initially remember the names of his subcontractors and was adamant that he did not want me to use their names on the permit.  In the interest of keeping things going, I ultimately got the permits online using my name as general contractor for a fraction of the cost Suncrest quoted and it took all of 30 minutes.   The down side is that I gave up any protection against shoddy work by doing this.  
I was home for a good part of the time the work was being done on our bathroom.  I know for a fact that there was never a licensed plumber or electrician in my home.  The guy doing the demo, tile and everything else did all the wiring and plumbing and there was never any discussion about it.  These were not overly complicated tasks in our case, but licenses are required for this work for a reason!    I suspect even if I did pay the fee for Suncrest to pull the permits, all of the work still would have been done by Suncrest's employee, with the extra fee going towards a kickback to the plumber and electrician who allow Suncrest to pull permits in their names.
Overall we were satisfied with the work they did.  Responsiveness to the initial contacts was very slow.  Work was started 2 months after we were told they would be available.
We had talked with a few other companies before Suncrest, but we were not comfortable with the rigidity of the offers and limited materials choices.  Suncrest's initial quote was very basic (and missing some key upgrades I thought I had mentioned).  However, John was willing to revise and add things until we were comfortable with the plan.  We chose all our own materials, which was good in our case, but also a lot of work.  I did not get nearly enough guidance from the contractor as to the amount of tile to order.  As a result, my tile order was significantly low, and by the time the work started 2-3 months after the tile was delivered, I had a very hard time getting enough matching tile to complete the job and was forced to use some unattractive pieces of tile I would have rather returned.  As I was buying the tile directly, this was left entirely to me to figure out.  It seems like at least at the start of the job (if not much earlier), someone from Suncrest could have looked things over to make sure the materials were adequate.
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