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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

For over 56 years Bragg Home Services has specialized in offering residential and light commercial plumbing, heating, and air conditioning services to the residents of Sonoma, Marin, and Napa Counties. At Bragg Home Services we know that our customers expect integrity, excellence, value, and commitment. That’s why at Bragg Home Services we hire only the best people, and use only the best products, offering exceptional value, backed by our lifetime workmanship guarantee. Because at Bragg Home Services, your satisfaction is our number 1 priority.

"Bryant ac and heat purchase and install"

"Juan and his team were top tier professional. From the initial consultation to the hvac installation, they handled everything with care. Juan was so thorough answering my questions, the install was done in time, and everything was to spec. When I contacted him with an issue after install, him and his business partner came to take care of things immediately. I wouldn’t hesitate to recommend them in a heartbeat. So grateful for the work they did with removing our furnace and installing a split unit heat pump. Thank you Juan!"

"This was, perhaps, the best experience ever. From scheduling to installation everything was taken into consideration: schedule, budget, what I wanted, what the HOA wanted, permits and new electoral installations. Their personal from the office to the installers were kind, informative, great at problem solving and considerate of my premises. The heat pump itself is the absolute best. Can't wait to see my PGE bill. Loved the crew: JP, MARIO, ALEC and STEVE."

"It went very well; the thorough HVAC system checkup revealed some questionable component that were best suggested to be replace with new ones. I am not confident that my HVAC system is set for more that good performance going forward. I appreciated the non-pressured advice and suggestions in coming to my decisions. Thank you, Joaquin Ortiz."

"I called the number and Diego's wife/receptionist was very helpful and told me she would contact Diego to see how soon he could come check my unit. She followed up with me a few times that day and told me he would be out early Saturday morning. Sure enough abt 9:30am Saturday he showed up and was very friendly and professional. He was quickly able to determine the problem (blown compressor) and within about 30mins had it replaced and my unit was fixed. He was a life saver, because for the next 6 days we hit 100+ temperatures including one day of 108. I definitely recommend HVAC Utor services to anyone needing repairs or replacement, they are very prompt and have genuine concern for helping you."

"I always have my doubts about what I will get for $39, so went into this deal with low expectations. I have a two story house with basement. The Green Apple crew arrived on time, with a text reminder 1 hour ahead. That always helps. Make sure you know where all your vents are, and that they are accessible (move beds and furniture if they cover a vent, that gives the crew more time to do their job). Tony explained the difference between cleaning the vents, and a deep cleaning of the ductwork. After confirming that I had not had the ducts cleaned in the 20 years I have lived here with 2 dogs, Tony walked through the entire house and took photos inside the ducts. How embarrassing! It was obvious I needed the deep cleaning service (what was that lump in there? We needed to find out). Deep cleaning is more expensive, but when you see how much work it takes for Tony and his energetic assistant, Julian, to really get into and clean the ductwork, you will understand why. They worked steadily for over 2 1/2 hours, and had all the correct equipment to do a very thorough job. They even cut into and repaired the original 1929 ductwork to get at difficult spots without extra charges. Overall, a great job, and today was the first time in months I didn't wake up sneezing. If you are sensitive to chemicals or fragrances, be sure to check the disinfectant before it is used, though there is no hint of it after 24 hours, it has a strong smell when first applied. Again, you only need deep cleaning once every 5 years, so it is worth the .15 cents a day to breath easier. Thanks again to Tony and Julian for a job well done. Pay Tony, tip Julian! (The disgusting lump was a towel I had never owned. That made it worth the price right there.)"

"The team of four was very professional and performed an excellent job in a record period of time. Just one day to take the old furnace away, replace all the old boots and duct work and install the new furnace. They paid a lot of attention not to damage or dirty the floor/carpet. I am very happy with their performance. They may not be the cheapest on the block but it was all worthed and you only have to do that once in your lifetime."

"We moved to our home few months ago and had to replace the HVAC system. The AC Company had to go inside the attic and they noticed a problem with the insulation there. We asked around some friends and family members and we came across Attic Masters. From the other 3 companies that we spoke and met with, Adam was the most polite, friendly and knowledgeable. Their price was also cheaper than the rest so we scheduled them to come and do the job. Our referral was absolutely correct! They were an amazing crew! They didn't just replace the insulation. The last owners of the home had rats problem in the attic which caused a bigger problem than we thought and we had to secure not only the house but also the insulation. Adam's crew took all the old and bad insulation out from the attic and house in a very careful way (inside bags). They sanitized the entire attic and then rat proofed it with special mesh wiring to make sure we would never have this problem again. After this was completed, they laid the new insulation in and even insulated the walls of the attic. I HIGHLY recommend Attic Masters to anyone looking to remove and install insulation."