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"BLUF: Miserable business practices and mediocre work Titan initially blew me away with their level of customer service. I had a rep come to my home, take numerous measurements and tell me all about how the structure would be built. I stated that I needed the sunroom completed by the end of April 2024 and they put in a clause that if it wasn't completed, the sunroom would cost my nothing. Titan even changed the contracts after I found a discrepancy with mine and I was more than happy to move forward. I signed the contract and waited. Then a second rep came out to retake all the measurements previously taken and I waited some more. And then crickets until I was told that the materials were being ordered (two and a half months after I paid the half up front deposit). Work finally started the last week of April ( just 7 days shy of the deadline) and I was initially happy with how it was going. I asked a bunch of questions, had to correct the builders on layout because it turns out the first Rep lied about how the structure would be built on several levels. During construction, the electrician's helper stepped through my kitchen ceiling which i don't blame Titan for but it seems they put their trust in lack luster contractors as well. Work was "completed" on the last day of April and the permit inspector called to let me know that he would be inspecting three days later. During the inspection, it was discovered that the electricians never pulled a permit to begin with and the sunroom builders never stopped construction to get the in process inspection completed which required a portion of the structure to be dismantled. A separate crew from the first dismantled and rebuilt the structure and did a miserable job sealing it which required the lead of the original crew to come back out and correct. Since this was WELL past the deadline, I made the joke with the crew lead that " hey , I guess I got a free sunroom now". Within three minutes, the GM called me asking what I meant. This conversation culminated in him raising his voice to me several times and threatening to file a lien immediately that Monday morning if I didn't release payment. My argument that work wasn't completed because the permit wasn't sign off and required that the structure be dismantled to complete said permit didn't matter. I never once raised my voice in return, or acted unprofessional in any manner to the GM. After the tile work began, I found out how out of square the walls are. 1/4" out over 16". Had I had any idea of what I'd experience, I would have chosen a different company in a heartbeat."

"Excellent work! Great communication and completed the job earlier than expected. This was almost a year ago but the porch looks wonderful yet- no issues! I would definitely hire again if needed!"

"I would give a 0 if I could. Is it a thief if you give them money and they don't do the service then don't give the money back? If so, then David is a thief! It's been going on almost a year of trying to get my money back but David either doesn't understand English or he's purposefully manipulating the system and therefore, me, by playing games, not showing up for court, and not meeting deadlines, and most importantly NOT GIVING ME MY MONEY BASED ON THE JUDGEMENT BY THE COURTS issued last March!!! This is the case #, check it out for yourself: 22000428SCMXAX"

"Corey was amazing, on time and thorough with all aspects of the repairs. Pricing was fair and reasonable. Give him a call if you are needing anything completed for your home. Vast knowledge of all repairs."

"Great. Mr. Costello was extremely efficient and knowledgeable about furniture assembly. He was very neat (unlike some people who left a mess) that I have hired in the past. In addition to the assembly he cleaned up after and brought everything to our trash room. Refreshing experience."

"We are very pleased by the care and detail put into the correction of roof. Nathan did what he said he would do and did it in a timely manner. I will definitely hire him again."

"Everything was perfect from the estimate to the finished products. Jason is accountable, professional and is highly recommended!!! We will use him again"

"Richard and his team were incredible! I requested a quote for a deck and to remove a broken up patio, and Richard came out within a couple of hours to give us a quote, which was fair priced. He gave me a suggestion of what we could do to cover up the broken up patio, and also told me he could do concrete work to repair an uneven sidewalk block near our driveway. There were some things that did not go Richard and his team's way during the process that were entirely out of their control, but their team stopped at nothing to make sure that the job was done correctly and to our satisfaction. I would trust them with any future home improvement project because of their commitment to making sure their customers are satisfied."

"Dakota called right away and came by to look at the project and gave us a quote. He showed us several projects he had already completed and we hired him. Dakota and his team were very professional, arrived on time and did and excellent job. We plan on hiring him again in the near future for another poject. I highly recommend him."