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"I called Watkins at 5:00pm to report that our air conditioner wasn't cooling.  I was told that all technicians were busy but they would call as soon as one became available.  Within 30 minutes a truck was in our driveway!!  The technician quickly diagnosed the problem, had the part (capacitator) in his truck, and completed the service within 45 minutes.  Total cost, including after-hours service call, was $305.12.
The first time I called Watkins was in 2014 when a competitor (that I had used for semi-annual maintenance for almost 20 years!) told us we had a cracked heat exchanger.  The cost to repair was very expensive so I called Watkins for a complementary second opinion.  The Watkins' technician told me this competitor was famous for this heat exchanger "scam" and found no problem whatsoever this our system.  I knew then that I could trust Watkins and would definitely use them in the future.  Today was that opportunity and I have nothing but high praise for them!!




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"Very good service at a fair price. Service Manager Nick gave no pressure options for my situation. I elected for a new install which was performed within two days. Nick was very knowledgeable and responsive to my questions and concerns. Joe and Kaleb did an amazingly good job integrating the new furnace. Thrown together old systems now look like one streamlined unit. It doesn't just "work," it was put in with some craftmanship (HVAC art). Will definitely continue to use this company."

"Excellent Service. The best customer service experience I have had in a long time. Phoned them at 8:00 someone was at my house at 11:00 and installation began on Monday. I highly recommend them."

"Great service and great price. Would consider them again for future services."

"I can always count on Schneller-Knochelmann service to be on time, Professional, and a courteous technician. They do a great job of explaining details of service repairs"

"Mr. Helton is knowledgeable and clearly explained problems and recommended repairs."

"Excellent work repairing unit. Very responsive and pricing seemed fair."

"Blair's services were great, from Greg who initially came out to quote the install, to the guys who actually did the install. We hadn't had any experience with local HVAC contractors, it ended up being a wise decision on deciding to deal with them. The install went smoothly, everything went just as planned, great looking work. Adam and the other guy who came out (can't remember his name) were the definition, in my experience, of what it is to be tradesmen. Clearly well-versed in their field, as well as informative without coming off pushy or salesey. Down to earth and professional. Give those guys a raise. Will request them for additional work, next on the list is an electronic air cleaner for the furnace."

"When I called for service, they were promptly there the next day! Very knowledgeable about what need to be repaired. Respectful to me. My air conditioner ran better than it ever did, my house is 34 years old!"

"Turner On HVAC, LLC, provided excellent customer service and was efficient. The services they provided were excellent, and my installation was a very smooth process."