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Find Water heater repair or service pros in Newberry

Avatar for American Plumbing Service
American Plumbing Service
4.8(
100
)

Serving Newberry, SC and surrounding areas

In business since 2014

Free estimates

Credit card accepted

"First impression was great: Tim picked up the phone right away, was available the same afternoon, called when he was on his way, and was overall very personable. Unfortunately, he didn't seem to actually want to do the work. He fixed the tub drain right away. Would barely look at the shower control issue and without even taking the front piece off to look, told me it would need to be replaced because the fixture was not a name brand. Did not tell me what would be involved, give me a quote, or express any interest in doing the work, just "Yep, that needs to be replaced. What else needs to be done?" So I showed him the toilet with a weak flush (water running into the bowl, had to hold handle down to flush completely). He tried flushing it a couple of times and told me I needed a new toilet because this one was "a piece of junk". I asked what was wrong with it and he said something vague about there probably being cracks in some unnamed part, and he'd have to take the tank off to repair it and by that time we may as well get a new toilet. Was there anything else I needed him to look at? I asked him to try to repair it and he went and got his snake (??? it was never clogged), snaked it, said it wasn't clogged and we needed a new one. I asked him what would happen if he replaced the flapper. He did and voila, it flushed without holding the handle down... A few minutes later he heard water running into the bowl again. He pulled out some other part and replaced that and like magic, that was fixed too. Before he left, I asked for a quote to replace the shower controls and he seemed reluctant to give me one. It wasn't an unreasonable number. I felt like he didn't want my business unless we wanted to remodel the whole bathroom. I'm not sure why I had to make a specific suggestion for how to fix my own toilet to get him to do it, unless he thought I was too dumb to know that it was a simple repair. I did appreciate that he charged me fairly for the work he did do. I appreciated that he was friendly and available the same day. But will I be calling him the next time I need a plumber? Sadly, no."
Removal of old caulk
Side view of tub
Finished Product
Tim Cook, owner of American Plumbing Service
Water and Sewer Line

+2

Recommended by92%of homeowners
Express Plumbing & Home Repair
4.8(
17
)

Serving Newberry, SC and surrounding areas

In business since 2009

Emergency services offered

Credit card accepted

"They did great work and we have a working water heater! It was in the attic so it wasn't an easy replacement for sure. They did charge extra because of that but I was willing to pay more because of the tight conditions. Gave a 4.5 in customer service because I feel like they could've communicated better. I wasn't sure when they were going to be able to make the appointment until I reached out to them again. Gave a 3.5 for value for the money because they bought a replacement with a 6 year warranty when there was an option for a 12 year warranty. I was not given the choice and would've rather gotten the 12 year replacement, especially because of the difficulty of the location in the attic, but overall satisfied with their work."
Response time1 day
Recommended by100%of homeowners
Avatar for Choice Home Warranty
Choice Home Warranty
4.0(
5,676
)

Serving Newberry, SC and surrounding areas

In business since 2008

Emergency services offered

Credit card accepted

"The Choice warranty Co is a lifesaver, great fast and reliable service, we had a water heater and a washing machine malfunction in a two month interval and we were approved for repairs in both instances within 36 hours and scheduled for repairs within one day later"
Recommended by82%of homeowners
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FAQs for water heater repair or service projects in Newberry, SC

Warning signs include fluctuating water temperatures, a pilot light that repeatedly goes out, unusual noises from the tank, or complete heating failure. You might also detect a rotten egg smell, indicating a potential gas leak, or notice water that never reaches the proper temperature. If your water heater is over eight years old and displaying these symptoms, the gas valve is a likely culprit. Professional inspection is recommended, especially if gas odors are present.

Water heater gas valves are not universally interchangeable. Each valve must match your specific water heater's make, model, and specifications. Important compatibility factors include gas type (natural gas vs. propane), BTU rating, connection types, and physical dimensions. Using an incorrect valve can result in poor performance, premature failure, or dangerous gas leaks. Always consult your water heater's documentation or a professional plumber to identify the appropriate replacement valve for your unit.

The Newberry, SC homeowners’ guide to water heater repair or services

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